Preview

Doctor Fortin And Schlair Case Study

Good Essays
Open Document
Open Document
601 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Doctor Fortin And Schlair Case Study
In the video for this week, Doctors Fortin and Schlair present patient-centered interviewing techniques. In the patient-centered interview, the patient leads the exchange. The patient creates ideas and controls the direction of the conversation and the physician follows the patient. The patient's comfort, concerns and desire for information are the physician's primary considerations during the patient-centered interview.

A key point that the first doctor made was when he said that we interrupt our patients prematurely, about an average of 21 seconds into a visit. He goes on to say that when we do that, we ignore personal information because it never comes up and that leaves the patient feeling unheard and ignored. If ignore the patient’s personal information we don’t get to the emotions that the patient has and we don’t use empathy which leads the patient to a conclusion of not being understood and feeling like the doctor does not care about them. This is important to me because we always want the patient to feel wanted, cared about, and important to us. When we interrupt the patient, we fail to really understand the patients’ full
…show more content…
It is often the person context of a symptom that makes a patient seek out healthcare. He gives an example of where a patient might have a medium amount of back pain but because that patient works on a loading dock, it is preventing them from doing their job. So it’s not so much the back pain but how that back pain is affecting his life that make the patient seek healthcare. Sometimes it could be the symptom or its personal context that creates an emotion such as worry that makes a patient seek out healthcare. I think is it important for the doctor to gather information about the patient so they can figure why the patient is seeking their help. Allowing the patient to tell their story is diagnostically

You May Also Find These Documents Helpful

  • Satisfactory Essays

    HCA 333

    • 1523 Words
    • 5 Pages

    1. Summarize the three key points made by the author about patient-centered care. Why is this form of care important? How does it affect outcomes? How can we overcome obstacles to the adoption of these culture-change practices?…

    • 1523 Words
    • 5 Pages
    Satisfactory Essays
  • Good Essays

    In his book, People Care, Thom Dick shows us that while it is imperative to know and perform all the medical procedures well, it is also important to treat patients with kindness and respect. He points out that most people don’t remember much about medical procedures performed, but they do remember how they were treated. Also, he demonstrates that how patients are treated plays a big role in whether or not they decide to pursue malpractice litigation against healthcare providers. If patients are handled with gentleness and respect, they are more likely to forgive mistakes.…

    • 1097 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Katrina Bogdon Analysis

    • 624 Words
    • 3 Pages

    She starts her appointments with new patients with a 2 hour “interview”. She asks them about their history of the present illness, why they…

    • 624 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Patients require effective communication to ensure that their individual needs are met. If you do not have effective communication, the patient may misinterpret what you are asking and the response you receive may be invalid and effect the care you give and how they therefore understand any plans put in place…

    • 1103 Words
    • 5 Pages
    Powerful Essays
  • Better Essays

    Many times an individual is embarrassed to revel symptoms or past medical history in fear they might be rejected or judged. The thought of another patient getting a glimpse of their medical chart is reason to withhold information or perhaps the medication prescribed makes them feel strange or sick? No matter their reasoning, holding back pertinent information could be costly and in worst cases deadly. There are a plethora of ways healthcare providers can ease the minds of individuals and ensure the line of communication between them stays open and honest. Patients want to believe their healthcare provider truly cares for their well-being. Verbal and non-verbal communication helps providers express interest and concerns to patients. Making eye contact, listening and questioning with thought, demonstrating understanding and compassion are examples of verbal and non-verbal communication. Bridging any social gap that may be present will help establish open communication between provider and patient. Viewing the relationship as a partnership in which each party contributes to maximize the outcome is an essential element in provider/patient relationships. The choice of words a provider uses can affect the line of communication between them and their patients a great deal. If an individual has no knowledge of the medical terms a physician is using they may become embarrassed by it and not ask the proper questions…

    • 888 Words
    • 4 Pages
    Better Essays
  • Satisfactory Essays

    Different cultures perceive different messages in many ways. What may be allowed by one culture may not be permitted in another. In any conversation there may be a level of uncertainty and anxiety, but learning cultural differences and what is allowed can make for comforting conversation. Maintaining eye contact, not using hand gestures, or touch can allow room for healthy communication and for the patient to build trust. Asking questions, listening attentively to what is said and using your assessment skills while communicating can also help to ease the patient anxiety and to open up to you as their provider. “Patients are active agents who can influence the way health communication is conducted. For example, doctors are sometimes criticized for doing most of the talking in medical encounters. At the same time, however, patients are known to be particularly submissive around…

    • 729 Words
    • 3 Pages
    Satisfactory Essays
  • Powerful Essays

    This article was written to discuss how to listen with empathy and that the quality of empathizing with a client is used in order to help the professionals. This particular article indicates the importance of not being able to just hear a patient but to make sure the professional is listening and understanding what the client is sharing with them. If a professional is not really listening to a client because they are preoccupied with their own agendas, responsibilities, and things they need to do, this will not help them to listen and understand their client and will not allow them to help a client to the best of their abilities. This…

    • 1316 Words
    • 6 Pages
    Powerful Essays
  • Better Essays

    Henshall Week 3

    • 1008 Words
    • 3 Pages

    For the staff to provide patient centered care they must provide quality care, and allow the patient to be engaged and provide input; for the care that they are receiving. When nurses are confident…

    • 1008 Words
    • 3 Pages
    Better Essays
  • Good Essays

    Both the physician and the patient should be very clear on what they say to one another is very important. Sometimes the patient can be unclear, uncertain or restricted information that is provided regarding one’s symptoms and experiences from the past, the diagnosis the physician’s gives may be inaccurate, leading to mistreatment of the condition. In order to obtain effective communication in the health care, one needs to learn how to speak with patients, families, care givers, consultants, and referring physicians. It is important to the care of the patient that the doctor develops a plan to communicate with anyone who plays a role in the patient’s well-being. Talking one-on-one with the patient is also very important, not only with the first encounter, also through the treatment and care phases. Doctors, nurses, technicians, and counselors all should communicate with each other to help cut down on…

    • 767 Words
    • 4 Pages
    Good Essays
  • Good Essays

    An example of a clinical situation I observed which could have been improved if patient-centered care incorporated…

    • 317 Words
    • 2 Pages
    Good Essays
  • Satisfactory Essays

    Patient centered care allows for positive outcomes, perceptions, and overall medical experience, corresponding to patient…

    • 622 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    Contrary to what many physicians have thought in the past, a number of studies have demonstrated that patients do want their physicians to tell them the truth about diagnosis, prognosis, and therapy. For instance, 90% of patients surveyed said they would want to be told of a diagnosis of cancer or Alzheimer's disease. Similarly, a number of studies of physician attitudes reveal support for truthful disclosure. For example, whereas in 1961 only 10% of physicians surveyed believed it was correct to tell a patient of a fatal cancer diagnosis, by 1979 97% felt that such disclosure was correct. A specific culture should not change the situation in any medical view. Patients no matter what their background deserve the truth in knowing and understanding their physical health. Most patients rely on physicians to provide medical health information, especially when they know that something is not…

    • 555 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Patient centred care (PCC) is a fundamental aspect that has become very widely used by all healthcare professionals. However it is often misunderstood as it can be a very broad subject. ‘Patient centred care involves taking into account every patient’s point of view, it goes much further than just setting goals with the patient.‘(ponte et al 2003) This in turn encourages shared decision making which enables the patient to feel confident and relaxed about the care they are receiving. PCC ensures that patients are given the correct and appropriate health advice which enables them to make an informed decision…

    • 2081 Words
    • 9 Pages
    Powerful Essays
  • Good Essays

    For example, allergies, medical issues, past and recent surgeries, and current medication. Patients need to tell the doctor everything, doctors do not know everything about the patient's life. For example, If the patient leaves out that they have a pacemaker and later needed to be resuscitated with AED defibrillator because they go into cardiac arrest. That is why it is really important to discuss these things with the doctor to be provided with the best care.…

    • 1065 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Person Centred Care Essay

    • 513 Words
    • 3 Pages

    Patient-centred care is a widely used but poorly understood concept in medical practice (Stewart, 2001).…

    • 513 Words
    • 3 Pages
    Good Essays