Gary Evan Mair
An assignment submitted in partial fulfillment of the requirements for DISS-725 course as part of the degree of Doctor of Philosophy in Information Systems
Graduate School of Computer and Information Sciences
Nova Southeastern University
DISS-725- The System Development Process
Professor: Dr. Yair Levy
Due: December 10, 2013
Title of the Dissertation: Responsibility Factors of Reducing Inefficiencies in Information System Processes and Their Role on Intention to Acquire Six Sigma Certification
Author of the Dissertation: Sara Hejazi
Major Professor/Advisor of the Dissertation: Dr. Yair Levy
Year degree awarded: 2009
Institution & School or Department: Graduate School of Computer and Information Sciences, Nova Southeastern University
Question: What research problem was this dissertation trying to address?
The study addressed organizational concerns that corporations faced when rolling out a Six Sigma Program to improve efficiency in their processes related to information systems. Corroborating the need for such a study is evidenced by the work of Goldif (2013) who explains the complexities and challenges that goes into any problem solving solution of which Six Sigma is currently the only one that is rising in popularity.
Question: What was the research goal of this dissertation?
The overall goal of this research concentrated on the role of the Green Belt (GB) candidates and their contribution to the success of the implementation of a Six Sigma program. It does this by addressing three specific areas. The first was to determine the Green Belt’s responsibilities within a Six Sigma Program (SSP), in order to improve process efficiency as they relate to a company’s Information Systems structure. Ismyrlis & Moschidis (2013) describe the critical importance of process improvement to the success of any Six Sigma implementation. The
References: Goldis, A. (2013). Selection of problem solving techniques and their popularity among internet users Ismyrlis, V., & Moschidis, O. (2013). Six Sigma’s critical success factors and toolbox Keeney, R. L. (1999). The value of Internet commerce to the customer. Management Science, 45(4), 533-542. Levy, Y. (2006). Assessing the value of E-learning systems. Hershey, PA: Information Science Publishing. Levy, Y., & Murphy, K. (2002). Toward a value framework for online learning systems. Sheehy, P. (2011). Why teaching belts isn 't always a cinch. ASQ Six Sigma Forum Magazine, 10 (2), 26-27 Straub, D. (1989). Validating instruments in MIS research. MIS Quarterly, 13(2), 147- 170. Tabachnick, B. G., & Fidell, L. S. (1996). Using multivariate statistics (3rd ed.). New York: HarperCollins.