Discussion Posts Week 4
Read “Case in Point: Zappos Creates a Motivating Place to Work”, section 14.1, ch.14
Would you be motivated to work at Zappos? Why or why not?
In the past few years, Zappos has become a company to fear for competitors not only for it’s customer satisfaction but also employee gratification. Unlike any other company, Zappos prides itself on their unordinary training process. Anytime during that 5 week training course an employee can decide that the company is not a good fit and is offered $2,000 for their decision. This reward of $2000 is already enough motivation, at least for me if not everyone, to apply in the first place. Motivate is the drive of one behavior or decisions to achieve one’s success. Zappos has many different ways to motivate their current employee’s and forward perspective applicants. They provide an on-site life coach who doubles as a chiropractor. They make caring for their employees and customers a number one priority and they ensure that the company remains transparent to all its benefactors. Along with these social benefits, there are also basic benefits for working at Zappos like full health-care coverage and a well-structured workweek. I feel that all of the offered benefits that the company provides will lead to even more success for the company. Zappos has a greatly respected loyalty with its employees.
You make a very good point by bringing up the fact that they have a flat organizational structure. The structure of a company has a big impact on the success of a corporation. By having a well-structured organization, managers are able to motivate their employees and provide them with benefits to keep them happy. Just like you stated, "happy employees often means happy costumers." By keeping their employees happy they will perform better and guarantee better customer satisfaction.
Read section 14.3, ch.14
Your manager tells you that the best way of ensuring fairness in reward distribution is to keep the pay a secret. How would you
Would you be motivated to work at Zappos? Why or why not?
In the past few years, Zappos has become a company to fear for competitors not only for it’s customer satisfaction but also employee gratification. Unlike any other company, Zappos prides itself on their unordinary training process. Anytime during that 5 week training course an employee can decide that the company is not a good fit and is offered $2,000 for their decision. This reward of $2000 is already enough motivation, at least for me if not everyone, to apply in the first place. Motivate is the drive of one behavior or decisions to achieve one’s success. Zappos has many different ways to motivate their current employee’s and forward perspective applicants. They provide an on-site life coach who doubles as a chiropractor. They make caring for their employees and customers a number one priority and they ensure that the company remains transparent to all its benefactors. Along with these social benefits, there are also basic benefits for working at Zappos like full health-care coverage and a well-structured workweek. I feel that all of the offered benefits that the company provides will lead to even more success for the company. Zappos has a greatly respected loyalty with its employees.
You make a very good point by bringing up the fact that they have a flat organizational structure. The structure of a company has a big impact on the success of a corporation. By having a well-structured organization, managers are able to motivate their employees and provide them with benefits to keep them happy. Just like you stated, "happy employees often means happy costumers." By keeping their employees happy they will perform better and guarantee better customer satisfaction.
Read section 14.3, ch.14
Your manager tells you that the best way of ensuring fairness in reward distribution is to keep the pay a secret. How would you