Discuss the Operation Management Plays a Key Role in Online Shopping in China

Better Essays
Discuss the Operation Management Plays a Key Role in Online Shopping in China
-Using Zhuodang Book Store to analyze

Introduction:
In China, the network informatization is rapid developing. The electronic business has become the most efficient commodity tool. Online shopping gradually becomes one of people’s consumption behaviors and e-business is a simple, quick and low-cost electronic communication mode. Consumers can through lots of methods to business activities. Such as telephone, e-mail, fax and chat software. This article will explore China online store operational management and using the delivery channels and process of Zhuodang Book Store as an example. The information and communication technique is widely applied in their operation process. This article will evaluate the effect and function of the information and communication technique that using in the delivery channels and prove online store is evolvable. I was a consumer of Zhuodang Book Store and I got an interview with the storekeeper to learn about some management flow and the process of delivery through chat software.

Main bodies:
The e-business has become a very important and efficient marketing method in nowadays society. The communication technology is widely applied to the e-business process and operation. ZhuoDang Book Store is a new online book store which has a sound momentum of development and many chances of improvement. However, there are some problems in their delivery process. In this article, the operations process of delivery channel will be researched and some suggestion and evaluation will be given for ZhuoDang Book Store. Introduction of TaoBao.com and the interview record will be presented in the appendix.

The online storekeeper need not spend too much energy and earn money. The operations from pay to give the feedback are the delivery process. Through interview I have drawn a flow pictures about his online book store operations.

From this flowchart, the

You May Also Find These Documents Helpful

  • Powerful Essays

    Online shopping industry in China 2012/4/8 Online shopping industry in China The Table of content: Instruction of Online shopping industry----------------------------------3 The advantage----------------------------------------------------------------5 The prospect and interest---------------------------------------------------11 Conclusion--------------------------------------------------------------------13 The instruction of the online shopping in China today: According…

    • 2394 Words
    • 10 Pages
    Powerful Essays
  • Powerful Essays

    Online Shopping

    • 3077 Words
    • 13 Pages

    ASSIGNMENT NO.1 FACTORS AFFECTING CONSUMER BEHAVIOUR WHILE SHOPPING ONLINE SUBJECT CODE :- MGN504 SUBMITTED BY- PRIYANJALI SRIVASTAVA REG. NO. - 11200674 MBA(Q1202) ABSTRACT This study examines online search pattern and buying behaviour of consumers. People/customers search moderately for product/service information with company websites being the most popular mode of searching. Books, airline and railway tickets…

    • 3077 Words
    • 13 Pages
    Powerful Essays
  • Powerful Essays

    Online Shopping

    • 5233 Words
    • 21 Pages

    * Define industry and Product segment Shopping centers are purpose built complexes which can contain retail shops, restaurant and other eateries, service such banks and leisure facilities such as cinemas and bowling alleys. The Australia shopping centre industry comprises companies that build, develop and manage shopping centers in Australia. There shopping centre owners derive income from charging tenants, such as retail shop owners, banks and restaurant, rent for the space that they occupy…

    • 5233 Words
    • 21 Pages
    Powerful Essays
  • Good Essays

    Online Shopping

    • 1911 Words
    • 8 Pages

    computers. The era of online shopping totally transformed the computer in ways few would have imagined in the early 1980s. Online commerce has played a big role many people’s lives. According to Bruce Krulwich, electronic commerce store’s Bargain Finder, which his organization created “An agent of change”. The creation help simplify comparison pricing. Online shopping started in the early to mid 1990s. The first bank was opened in 1994 and a Pizza Hut website also went online. In the late 1990s and…

    • 1911 Words
    • 8 Pages
    Good Essays
  • Powerful Essays

    Online Shopping

    • 14053 Words
    • 57 Pages

    towards Online Shopping Factors influencing Gotland consumers to shop online Online Shopping Högskolan på Gotland VT2011 Master Thesis in Business Administration Authors: Muhammad Umar Sultan and MD Nasir Uddin Department of Business Administration Supervisors: Per Lind and Mr. Sjostrand Fredrik Abstract In the era of globalization electronic marketing is a great revolution. Over the last decade maximum business organizations are running with technological change. Online shopping or marketing…

    • 14053 Words
    • 57 Pages
    Powerful Essays
  • Powerful Essays

    Online Shopping

    • 6090 Words
    • 25 Pages

    Project Report For Completion Of 4 th Semester Mini Project ONLINE SHOPPING for Department of Computer Applications, CUSAT Submitted By:MAITREYEE 4th semester,Reg No-95580020 DEPARTMENT OF COMPUTER APPLICATIONS, cusat 1 CERTIFICATE This is to certify that the project entitled --ONLINE-SHOPPING-- submitted to Cochin University of Science and Technology in partial fulfillment of the requirements for the award of the degree of Master of Computer Applications is the bona fide record…

    • 6090 Words
    • 25 Pages
    Powerful Essays
  • Powerful Essays

    Online Shopping

    • 1903 Words
    • 8 Pages

    陳君亭 96421400 郭千寧 96421876 Ming Chuan University Investigating on-line shopping behavior in Taiwan Running head: APA STYLE: AN EXAMPLE OUTLINE OF A FULL RESEARCH Abstract The research is focus on student of MCU as tanager of research. It probes into appearance of online-shopping whether effects change of consumer behavior or not. However, the online retailers emphasize only on the promotions of the products and the product’s functions. Perhaps, their focuses are difficult to attract the…

    • 1903 Words
    • 8 Pages
    Powerful Essays
  • Good Essays

    Online Shopping

    • 427 Words
    • 2 Pages

    Online Shopping At present more and more people make a purchase online, so online shopping is indispensable to our life and there are a lot of benefits for owners of online stores and buyer. It has become a fundamental feature in the information age. The network security of online shopping is very important. Therefore, in the world there are many shopping sites on the internet such as eBay from America, Marktplaats from the Netherlands and Taobao from China. These sites can protect the interests…

    • 427 Words
    • 2 Pages
    Good Essays
  • Good Essays

    online shopping

    • 5536 Words
    • 23 Pages

    Literature Review This chapter will mainly discuss on the study that are done by previous research of other authors in the similar area of the present study. Throughout this chapter, there will be comprehensive discussion on theoretical and practical views of previous studies done in online shopping and offline shopping for apparels. This study combines factors that other studies have done that will influence the consumer's purchasing decision in online and offline stores for apparels. It includes…

    • 5536 Words
    • 23 Pages
    Good Essays
  • Powerful Essays

    Online Shopping

    • 3398 Words
    • 14 Pages

    Recently, there have been a lot of these flash marketing websites launching and its market has been expanding. Filipinos are among the most active in the Asia-Pacific region in using the Internet for product research, but only 34 % have made purchases online in the past month compared to 62 % in the Asia-Pacific and 49 % globally, according to a study conducted by market research firm Nielsen. Group Buying Websites Here is some List of Group Buying Websites in the Philippines: * Ensogo- Living…

    • 3398 Words
    • 14 Pages
    Powerful Essays