Direct Payments And The Personalisation Of Services Case Study

The Disability Rights Commission (now part of the Equality and Human Rights Commission) argued that independent living should be a social right. To what extent do the introduction of direct payments and the personalisation of services meet this demand?
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The Disability Rights Commission (now part of the Equality and Human Rights Commission) argued that independent living should be a social right. To what extent do the introduction of direct payments and the personalisation of services meet this demand?
Personalisation of care and direct payments are relatively new to policy, they both directly affect those who are disabled. Gillison et al (2005) has argued that independent living should be a social right, will the introduction of direct payments a personalisation of care be enough to
Personalisation of care initially comes from the very influential writings in 2004 of Leadbetter, 'A new script for public services‘ this backed by David Milliband created the personalisation of care approach. To summarise personalisation of care is aimed at tailoring support and social care to individual needs of disabled people and elderly people. According to Carr (2010) this tailoring of support is also a pathway to finding new strategies where clients can engage in the decision making processes and evaluation of those services they are using. It is essential to find the correct organisation, staff and levels of care in order to proceed with personalisation. This will also aim at supporting carers and ensuring all have the same opportunities- a ‘total system response’. Personalisation promotes independence, self-reliance, preventative measures and efficient service including budgeting advice. Carr (2011). The main aim of personalisation of care is summarised by