Difference Between Manufacturing and Services Sector

Powerful Essays
(GITAM School of International business) | ASSIGNMENT - I | [ OPERATIONS MANAGEMENT ] | | | |
CONCERNED FACULTY: Dr.Ch Venkataiah
SUBMITTED BY: G.V.V.S.Chandra Sekhar
REG NO: 1226212108
MBA-IBF
SECTION- ‘C’

|

Difference between manufacturing and service organization’s operations
To compare the operations between the manufacturing organization and service organization, I have taken the example of Mahindra automobile sector as a manufacturing organization and State bank of India banking sector as service organization. The Mahindra Company imports its raw materials from Japan, where after getting its parts it first initially makes a body structure of the car with the obtained parts. The second stage is axle assembly, where it fixes the wheels to the vehicle. The third stage is the transmission assembly where they fix the gear box for speed and torque of the vehicle. Coming to fourth stage they fix the suitable engine for the vehicle, and the fifth stage is followed by fixing the chassis which is chassis assembly Stage. The manufacturing of body is completed upto this stage and finally the vehicle goes into body shop where it gets paint in desired colours. Finally the output is ready to go into to the market. From there it goes it to the distributor where it is distributed to different wholesalers and from there it goes to retailers in different parts of the city or state. Where the end customer will go and buy the vehicle at the nearest retail shop to him. Later the company consults the customers who brought their vehicles and get the feedback from them, where the implement the customer changing tastes and views into the R&D department for further improvisation of their vehicles. In the service sector like State Bank of India the main motto of this sector is to provide customer service’s like ATM services, Safety deposit locker, foreign inward remittances, E-pay. Where their focus is to give customer the utmost satisfaction with their service, for

You May Also Find These Documents Helpful

  • Good Essays

    Purchasing professionals' perceived differences between purchasing materials and purchasing services Services account for about 71 percent of the gross national product (GNP) and 75 percent of the employment in the United States (West 1997). A study sponsored by GAPS Research (formerly the Center for Advanced Purchasing Studies) found that in a cross-section of 116 large organizations, over half of the purchase dollars (54 percent) were spent on services (Fearon and Bales 1995). Consequently, purchasing…

    • 985 Words
    • 4 Pages
    Good Essays
  • Good Essays

    FEATURES OF SERVICES In terms of economics, service is a transaction where no physical goods are transferred from the seller to the buyer. The benefits of services are held to be demonstrated by the buyer's willingness to make the exchange. In terms of management, Service is a customer-focused approach in delivering information technology. Service Management focuses on providing value to the customer and also on the customer relationship. Some of the basic features of Services are: 1. Intangibility:…

    • 724 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Marketing and Manufacturing: The Coexistence Introduction: Marketing and Manufacturing are the two extremes for any production company who aims at market capture. The dedicated marketing team, with the job of enhanced sales and better hold on the market works day in and day out for the organization whereas the product they aim to market is a result of the hard work, precision and determination of a number of employees working in unison to build a market ready product. Often this has been observed…

    • 1762 Words
    • 8 Pages
    Powerful Essays
  • Powerful Essays

    Service Sector

    • 1988 Words
    • 8 Pages

    The tertiary sector of the economy (also known as the service sector or the service industry) is one of the three economic sectors, the others being the secondary sector (approximately the same as manufacturing) and the primary sector (agriculture, fishing, and extraction such as mining). The service sector consists of the "soft" parts of the economy, i.e. activities where people offer their knowledge and time to improve productivity, performance, potential, and sustainability, what is termed affective…

    • 1988 Words
    • 8 Pages
    Powerful Essays
  • Good Essays

    private sector which includes the soletrador and the partnership which includes (unlimited partnership (UP), limited partnership (LP) and limited liability partnership (LLP) ) , and the last privat sector in business is the Company , as for the public sector well it includes business that a government brings into the public sector which provides goods or services to the public ona national basis with a complete or partial monopoly . Now lets talk a little about the differences between the public…

    • 1221 Words
    • 5 Pages
    Good Essays
  • Powerful Essays

    The Differences between Public Sector and Private Sector [pic] by Robyn Z. Abdusamad Dr. Deborah LeBlanc PAD 620 – Research Paper August 23, 2010 The Differences between Public Sector and Private Sector SUMMARY When we examine public sector versus private sector, plenty of differences come to mind. In defining each, we learn a private sector in an economy consist of all businesses and firms owned by ordinary members of the general public. It also consists of all the private…

    • 1441 Words
    • 6 Pages
    Powerful Essays
  • Powerful Essays

    Public Sector: The public sector is that part of national economy that is under the supervision of national, state or provincial, and local governments. They are responsible for the provision of certain goods or services that are not provided by the private sector. Public sector includes national and local governments, their agencies, and their chartered bodies. The public sector is one of the major sectors of any economy; such as in the US, it covers about 20 percent of the entire economy. Difference…

    • 3532 Words
    • 15 Pages
    Powerful Essays
  • Good Essays

    Service Sector

    • 3097 Words
    • 13 Pages

    Service Sector of Indian Economy contributes to around 55 percent of India's GDP during 2006-07. This sector plays a leading role in the economy of India, and contributes to around 68.6 percent of the overall average growth in GDP between 2002-03 and 2006-07. There has been a 9.4 percent growth in the Indian economy during 2006-07 as against a rise of 9 percent in the same during 2006-06. During this growth in Indian economy, the service sector witnessed a rise of 11 percent in the year 2006-07…

    • 3097 Words
    • 13 Pages
    Good Essays
  • Satisfactory Essays

    2) Services Any activity or benefit that one party can offer to another that is essentially intangible and does not result in the ownership of anything, is called Service. Difference between Goods & Services There are various differences between goods and services but they can be classified on the basis of the following heads: 1) On the basis of Characteristics 2) On the basis of Offering 1) On the basis of Characteristics The goods and services, on the…

    • 1546 Words
    • 7 Pages
    Satisfactory Essays
  • Better Essays

    Service Sector

    • 3731 Words
    • 15 Pages

    SERVICE MARKETING MIX MEANING A selection of services developed to offer customers a choice within a particular range. The elements of a services marketing mix are sometimes called the seven Ps: the four Ps of the marketing mix, plus three Ps of services: participants, physical evidence, and process (of service assembly). [pic] Service Marketing A Service is an economic activity, that is intangible or not be touched…

    • 3731 Words
    • 15 Pages
    Better Essays