Dialog Telecom Case Study

Topics: Mobile phone, Sri Lanka, GSM services Pages: 22 (5374 words) Published: June 26, 2013

Group consists of:
D. Weerasekara – 2011/ICT/001
A Paranamana – 2011/ICT/012
M.P.R.M Jayawardena – 2011/ICT/018
T U Jayasinghe – 2011/ICT/083
N.M. A Kalinga – 2011/ICT/096

To be the undisputed leader in the provision of
multi-sensory connectivity resulting always, in the
empowerment and enrichment of Sri Lankan lives
and enterprises.

To lead in the provision of technology-enabled
connectivity touching multiple human sensors
and faculties, through committed adherence to
customer-driven, responsive and flexible business
processes, and through the delivery of quality service
and leading edge technology unparalleled by any
other, spurred by an empowered set of dedicated
individuals who are driven by an irrepressible desire
to work as one towards a common goal in the truest
sense of team spirit.

Dialog Axiata PLC (formerly known as Dialog Telekom PLC) operates Sri Lanka’s largest and fastest growing mobile telecommunication network – Dialog Mobile. The company is also one of the largest listed companies on the Colombo Stock Exchange in terms of market capitalization. Dialog Axiata is a subsidiary of Axiata Group Berhard (Axiata). Dialog has spearheaded the mobile industry in Sri Lanka since the late 90’s, propelling it to a level of technology on par with the developed world. The company operates 2.5G, 3G and 3.5G mobile services, supporting the very latest in multimedia and mobile internet services as well as international roaming across over 200 countries. The Dialog Axiata Group is proudly serving over 7 Mn. Sri Lankans from across all provinces of the country, with a cutting edge portfolio of Mobile and Fixed Telecommunications, Broadband and Digital Television services. In addition to its core business of mobile telephony, the company operates a wide portfolio of international telecommunication services, including but not limited to retail and wholesale international telecommunication services, including but not limited to retail and wholesale international voice and data services, based on cutting edge International Gateway Infrastructure. Dialog Global, the international arm of Dialog Axiata, provides state-of-the-art gateway facilities through partnership with ‘Tier-l” international carriers. Dialog Broadband (DBN) in a fully owned subsidiary of the company and is a key player in Sri Lanka’s ICT infrastructure sector. DBN also operates a fixed wireless telephony service based on CDMA technology. Dialog Television (Private) Ltd operates a Direct-to-home (DTH) Digital Satellite TV service. Dialog has grown its network and extended its reach further into the country’s North and East, complementing the rapid progress made in the region in terms of infrastructure. Dialog continued to contribute aggressively towards the socio-economic development of Sri Lanka centered on the empowerment of the country’s citizens through inclusive technology applications.



1) Dialog Board of Directors.
2) Dialog-Corporate Governance.
3) Dialog CR.
4) Financial Review.
5) Porter’s Five Forces.
6) PEST Analysis on Dialog.
7) SWOT Analysis on Dialog.
8) Achievements of Dialog.
9) Strategies developed for Dialog

Dialog Board Of Directors

Dr. Hans Wijayasuriya
Datuk Azzat Kamaludin
Mr. Moksevi Prelis
Mr. Jayantha Dhanapala
Mrs. Anoja Obeyesekere
Dato’ Yusof Annuar Yaacob
Mr. Roni Lihawa Abdul Wahab
Mr. Mohamed Muhsin
Mr. Azwan Khan Osman Khan
Datuk Azzat Kamaludin

Datuk Azzat Kamaludin was appointed to the Board of Dialog Telekom as Chairman and Director on 21 July 2008.
Datuk Azzat Kamaludin is a Malaysian
He is a lawyer by profession
He graduated from the University of Cambridge

Dr. Hans Wijayasuriya

Dr. Wijayasuriya carries responsibilities as the Group Chief Operating Officer of Axiata. Dr. Hans Wijayasuriya was...
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