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Development Plan of Knowledge Management in International Mobility Process

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Development Plan of Knowledge Management in International Mobility Process
1

Osho Aquila Adeolu

Development plan of knowledge management in international mobility process
Case: Seinäjoki University of Applied Sciences
International office

Thesis
Fall 2010
Business School
Degree programme in Business Administration

International Business

2

SEINÄJOKI UNIVERSITY OF APPLIED SCIENCES

THESIS ABSTRACT
Faculty: Business School
Degree programme: Degree Programme in International Business
Specialisation: International Marketing
Author: Osho Aquila Adeolu
Title of thesis: Development plan of knowledge management in international mobility process
Case: Seinäjoki University of Applied Sciences International office
Supervisor: Anne-Maria Aho
Year: 2010

Number of pages: 122 Number of appendices: 20

The primary aim of this thesis is to examine the present situation of knowledge management in the mobility process and find out possible ways of developing it.
In this thesis, respondents working with the international affairs were interviewed; their responses were analyzed and related to theory.
Qualitative approach was implemented as the methodology. According to theory, knowledge is an asset that can give an organization competitive edge. On the other hand, knowledge creation is an expensive activity. O ne of the reasons organizations form knowledge creation collaborations is to share resources that are needed to create knowledge.
The study found more differences than similarities in respect to the theory provided. It was discovered that the organization has already implemented an information system as regards mobility process; they have mainly focused on the management of explicit knowledge (planning, organizing and providing access to a knowledge base) rather than creating an avenue for transforming taci t knowledge of the experienced staff members to explicit knowledge.
In conclusion, a software for managing knowledge is proposed in the development plan for Seinäjoki University of Applied



References: Alter, S. 2002. Information Systems: The Foundation of E-business, 4th ed., Pearson Education, Upper Saddle River, NJ. Arnison, L. Miller, P. 2002. “Virtual teams: a virtual for the conventional team”. and interpretation”, Organization Studies, Vol. 16 No. 6, pp. 1021-46 Booch,G., Rumbaugh, J Caplan, N.; Morrison, A.; Stambaugh, R. 1975. The use of social science knowledge in policy decisions at the national level Choo, C.W. 1998. Information Management for the Intelligent Organization: The Art of Scanning the Environment, 2nd ed., Information Today, Medford, NJ. Choo, C.W. 2002. “Sense making, Knowledge creation and decision making: organizational knowing and emergent strategy”, in Choo, C.W Davenport, T.H. and Prusak, L. 1998. W orking Knowledge: How Organizations Manage What They Know, Harvard Business School Press, Boston , MA. Despres, C. and Chauvel, D. 2000. “A thematic analysis of the thinking in knowledge management”, in Despres,C Edvinsson, L. and Sullivan, P. 1996. “Developing a model for managing intellectual capital”, European Management Journal, Vol Eppler, M. J. 2004, June 30 - July 2, 2004. Facilitating Knowledge Communication through Joint Interactive Visualization, Paper presented at the I -KNOW ‟04, Graz, Freire, P. 1985. The Politics of Education, trans. Macmillan, London. Garcia-Murillo, M. & Annabi, H, 2002. “Customer knowledge management”, Journal of the Operational Research Sociery, 53, 875-884 Hansen, M.T., Nohria, N. and Tierney, T. 1999. What‟s Your Strategy for Managing Knowledge? Harvard Business Review, March 1. Hendriks, P.H.J. 1999. Why share knowledge? The influence of ICT on the motivation for knowledge sharing Holme, I.M. & Solvand, B.K. 1991. Forskningsmetodik. Om kvalitativa och Knowledge, 1998. Maryam M., Leidner, D. 2001. Knowledge management and knowledge management systems: Conceptual foundations and research issues, MIS

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