Developing a Good Business Sense
June 17, 2014
In this paper I will be discussing the nature of the operating systems that produce the goods and services that we receive. By answering the questions within this week’s chapter I will be able to elaborate on the Operations and Materials Management involved in three companies operating systems.
The three companies that I chose are Chick-fil-A, McDonalds, and Wendy’s. I chose these companies because they are all in the fast food industry and I feel that they have some similarities when it comes to running and operating their business. Chick-fil-A was started in the 1960s, by founder Truett Cathy with inventing Chick-fil-A's boneless breast of chicken sandwich. Mr. Cathy started the establishment of restaurants in shopping malls with the opening of the first Chick-fil-A Restaurant at a mall in suburban Atlanta in 1967. This family owned company is considered to be a quick-service restaurant specializing in chicken. McDonald's was opened on December 12, 1948 by brothers Richard and Maurice McDonald. Mc Donald's specializes in a self-service operation serving hamburgers, cheeseburgers, french fries, shakes, etc. Wendy's is an international fast food chain restaurant founded by Dave Thomas on September 15, 1969, in Columbus, Ohio. Wendy’s is the third largest hamburger fast food chain.
The employees at all three companies are very hard workers because of the popularity of each of the companies. At Chick-fil-A I have noticed that they do stay busy from open to close with not much down time and the same can be said about most McDonald’s as well. At all three companies the employees have to work together as a team to put out quality food and maintain a clean environment. At Chick-fil-A they have to be someone taking orders and making drinks at in the restaurant, someone bagging food, someone preparing food, and someone just at the drive-thru. At McDonald’s and...
Please join StudyMode to read the full document