Developing Emotional Intelligence:
• Self-awareness- recognizing your full range of emotions and knowing your strength and limitations.
• Self-regulation- responding skillfully to strong emotions practicing honesty and integrity, and staying open to new
• Motivation- Persisting to achieve goals and meet standards of excellence.
• Empathy- sensing other people’s emotions and taking an active interest in their concerns.
• Skill in relationships- Listening fully, speaking persuasively, resolving conflict, and leading people through times of change.
How to develop emotional intelligence:
• First step: Name your emotions. Naming your emotions give you power. When you name an emotion you gain perspective.
• Second step: Accept your emotions. Accept all of them! It can be challenging because emotions can be good but they can also be bad.
• Third step: Express your emotions. Speak without blaming others for the way you feel. Start by saying “I” messages.
• Fourth step: Respond rather than react. You can do this by starting to move from mindless reactions to mindful actions.
• Fifth step: Make decisions with Emotional intelligence. Use your “gut feeling” to tell when an action might violate your values or hurt someone. Just think of emotions as energy.
Collaborating for success:
• Collaborating for success means to work on teams. Not all the teams are the same. Use some of this information to make your team create a difference. • Start by bringing lessons from the past: With your team share your best and worst experience. Then make agreements on how to prevent the problems you had with your old team(s).
• Apply cycle of learning to teams: (from chapter 1) in your team there is a lot of different ways of learning styles. Turn that into a positive strength in your team. • Get involve and commit to its purpose.
• Think about which agreements and actions will help the team. • Listen to what other team members say and stay open to new...
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