Determination of Job Satisfaction Factors

Topics: Job satisfaction, Employment, Management Pages: 42 (12644 words) Published: August 29, 2010
Executive Summary
In today’s competitive world an employee satisfaction is very important for companies as a satisfied employee would produce more which in turn would give better benefits to the company. Job satisfaction is closely related to motivation level of the employees which depends on many factors such as monetary and non monetary benefits, working environment, co-workers, nature of the job etc., when all these factors are kept in proper levels the employee satisfaction level increases or remain maintained. In this project the satisfaction level towards different factors of the employee was determined using a structured questionnaire which gave the employees a platform to express their level of satisfaction towards various factors. It was found that employees were quite satisfied with certain factors such as physical environment, non monetary benefits, co-workers, promotion policies, career development etc. This was find out by interviewing 50 employees in the company and analyzing the questionnaire filled by them. To represent the data pie charts were used as a graphical representation showing the different percentage of the satisfaction levels.

Company profile
About Surya Roshni Ltd.
A journey whose path has been set in the year 1973 from a small tube making unit is recognized today by a name SURYA ROSHNI LIMITED both domestically and globally. It took 37 years of utmost dedication, commitment and deep faith that Surya emerged as a vast conglomerate in lighting and Steel Tube Division. Indeed it is a glorious achievement that today we have the largest ERP pipe manufacturing plant in India, a large cold rolling strip mill at Bahadurgarh (Haryana) and two lighting units one each at Kashipur (Uttarakhand) and Malanpur (MP) producing fluorescent tube lights, GLS Lamps, CFL Lamps, HPSV Lamps , HPMV Lamps and metal Halide lamps. It is the only Lighting Company of India with 100% backward integration. In today's global economy quality indicates the parameter of company's success. Your company's success both domestic and globally is due to adoption of higher level of quality controls and management which now becomes the driving force of our success. Our Lighting sector is dedicated in introducing innovative end-user-driven and energy-efficient solutions and applications for lighting, based on a thorough understanding of the customer needs. Your company succeeded in bench-marking quality and innovation standards by achieving the ISO 9002 in the year 1999. The company was awarded ISO-14001 and OHSAS-18001 certifications related to environment and safety respectively. Company, has also obtained FIVE STAR Rating for Fluorescent Tube Lamps from Bureau of Energy Efficiency, India. |

The company has a wide marketing network with its branches and dealer and retailer outlets spread across the length and breadth of the country. Over the years, Surya has built up a strong sales network of 30 branch offices, over 1,500 dealers and more than 100,000 retailers.|  |


Industry structure and development

Company experienced a cut throat competition from other established market players and unorganized sectors, but still lighting division is witnessing remarkable growth in turnover and profit. The following may impact the market in the coming years : • Small Scale Industry in GLS and FTL

• Shift from traditional to innovative lamps and systems

To overcome these problems the company has already started manufacturing complete range of Energy Saving Lamps ( CFL) and during the year under review, company has undertaken and completed substantial expansion in its Kashipur unit by setting up FTL, CFL, PCB, HID and PVC plants in the said expansion. Further during the year, Malanpur unit has installed one CFL Line to produce T-3 Type Compact Fluorescent Lamps with capacity of 6 million pieces per annum. It also started PCB production for CFL lamps with SMT / Auto Insertion Technology. Company shall...

References: Literature Review
Aswathappa (2003), opines that the Job Satisfaction of employees can be judged through the system of wage payment
F. Agency Theory
Rao (2005), reveal in his study that Job satisfaction refer to person feelings of satisfaction on the job, which acts as a motivation to work
4. Discrepancy Theory
Khan (2006): reveals in his study hat Hoppack brought Job satisfaction to limelight
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