Describe the Three Management Skills as Mentioned by Robert Katz
The three management skills that mentioned by Robert Katz are conceptual, interpersonal and technical skills. In order to be a successful manager, containing these three skills will give him a strong impact to his career and also the success of the organization.
Conceptual skills are skills that utilize the ability of a human to form concepts. Such skills include thinking creatively, formulating abstractions, analyzing complex situations, and solving problems. A manager have such ability can understand the organization as a whole and develop creative strategies. He is also able to examine a complex issue and formulate specific, effective courses of action.
Examples of situations that require conceptual skills include the passage of laws that affect hiring patterns in an organization, a competitor’s change in marketing strategy, or the reorganization of one department which ultimately affects the activities of other departments in the organization.
Interpersonal skills involve the ability to work with, motivate, and direct individuals or groups in the organization whether they are subordinates, peers, or superiors. For a manager, interpersonal skills relate to the interacting of the manager with others in the way to enhance the successful of completion of the task. In order to display such ability, the manager required effective communication (in both speaking and writing), creation of the work setting, positive attitude maintenance, development of cooperation among group members and motivate the other members as a leader.
Beside the communication within an organization, how success a manager communicate with the other organization is also very important. For example, the manager maybe required to represent the organization to those outside the company. Thus, the manager acts as a liaison of the organization.
Technical skill involves process or technique knowledge and proficiency. Managers use the processes, techniques and tools of a specific area. Technical
Conceptual skills are skills that utilize the ability of a human to form concepts. Such skills include thinking creatively, formulating abstractions, analyzing complex situations, and solving problems. A manager have such ability can understand the organization as a whole and develop creative strategies. He is also able to examine a complex issue and formulate specific, effective courses of action.
Examples of situations that require conceptual skills include the passage of laws that affect hiring patterns in an organization, a competitor’s change in marketing strategy, or the reorganization of one department which ultimately affects the activities of other departments in the organization.
Interpersonal skills involve the ability to work with, motivate, and direct individuals or groups in the organization whether they are subordinates, peers, or superiors. For a manager, interpersonal skills relate to the interacting of the manager with others in the way to enhance the successful of completion of the task. In order to display such ability, the manager required effective communication (in both speaking and writing), creation of the work setting, positive attitude maintenance, development of cooperation among group members and motivate the other members as a leader.
Beside the communication within an organization, how success a manager communicate with the other organization is also very important. For example, the manager maybe required to represent the organization to those outside the company. Thus, the manager acts as a liaison of the organization.
Technical skill involves process or technique knowledge and proficiency. Managers use the processes, techniques and tools of a specific area. Technical