Describe How Information Systems Have Changed the Way Businesses Operate and Their Products and Services.

Topics: Management, Literacy, Marketing Pages: 6 (1409 words) Published: October 17, 2011
course title

assignment number

Stanley, Loi Chi Man

student number

session number

Faculty of Business Administration
EBIS112 – Contemporary Information Systems For Organizations Assignment One

Due date: 7th, Oct. 2011

1 Requirement:

❖ Include a cover page with the course title, assignment number, your name, student number and session number.

❖ Page setup: Use 1 inch for left, right, top and bottom margin, 12pt for font size, single line spacing, and leave at least one line between questions.

❖ Answer in YOUR OWN WORDS. Please note that direct paragraphing from either the textbook or your notes will be subject to mark reduction.

❖ Your answer should be very ACCURATE and COMPLETE (Precise and Concise), neither lengthy nor irrelevant but cover all aspects. Long answers will NOT necessarily give you high marks.


❖ Identical work found by the instructor will be considered as cheating and no marks will be given to all those involved.

❖ Regarding late submission, 20% will be deducted per day and work submitted 3 days after the due date will not be accepted.



Question 1

a) Describe how information systems have changed the way businesses operate and their products and services.

One of the more popular topics that I have been asked how the information systems have changed the way businesses operate and their products and services. In my point of views I think they have major three ways in which information technology has brought about a huge change in the way in which people conduct business in different parts of the world.

One of the most important problem is "time" So the advantages of using technology is that time constraints are eliminated. Since updated information can be provided to the staff and existing or potential customers at remote locations on a real time basis and more business can be done. Company can save much more money because they don't have to pay for their staff to travel to meet either customers or other executives.

Meetings held through the Internet are as good as the traditional ones. In fact, companies also involve their customers in the meetings so that the products can be designed according to their needs.

Since information from all parts of the world can collect and merged with the inventory management system of the company, the process of accepting orders and supplying the materials has become far more perfect. If the time taken between invoicing and shipment can decrease, customers will bind to much more satisfied.

As more and more people start using the Internet for business and personal reasons, if companies don't adapt themselves and use the upcoming technologies, they will bound to fall behind. Today customers expect goods and services to be available 24 hours, seven days a week. E-commerce is a mode of business where the product is sold through the website of the company. This means that people do not have to step out of their homes to make purchases.

Last but not the least whether you are a business to business or business to consumer concern, you should make use of information technology to maximize profits.

b) Describe the characteristics of a digital firm.

A digital firm is a firm which nearly all of the organization's major business relationships with customer, supplier, and employee are digitally enabled. Axis business processes are accomplished through digital networks spanning the entire organization or linking multiple organizations. Business processes refer to the set of logically related tasks and behaviors that organizations develop over time to produce specific business results and the unique manner in which these activities are organized and...
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