May 22, 2011
Communication can be defined as “the process of sending and receiving messages.” Communication can be verbal, nonverbal, written, or visual. Communication involves the exchange of thoughts, messages, or information, by speech, signals, writing, or behavior. Verbal communication includes oral and written communication whereas nonverbal communication and includes facial expressions, body posture, eye contact, or gestures. Written communication can be done through emails, reports, articles, etc. Demonstrative communication can be defined as “nonverbal and written communication and involves such things as facial expressions, tone of voice, body language, and so forth” (University of Phoenix, 2011, Course Syllabus). Demonstrative communication includes “nonverbal and unwritten communications. Demonstrative communication entails sending and receiving wordless messages” (Nayab, 2010). It is often used to reinforce verbal communication, though it can stand alone and convey messages on its own. Facial expressions are often the most common among all nonverbal communication. Demonstrative communication reinforces verbal communication. For example, dressing properly, a firm handshake, and a friendly demeanor can speak volumes about the kind of person someone is at a job interview. A person can rely on these qualities to reinforce his or her verbal performance (Sutton, 2011). When a person meets someone, they can tell if the other person is friendly or not, not only because they say hello, but because they smile, speak cheerfully, and face him or her. A person can gain an idea of what others think about them by the nonverbal signals he or she produces. One can also gauge someone’s reaction to gain positive or negative feedback and use it to his or her advantage. Demonstrative communication allows self-expression (Sutton, 2011). How a person presents themselves says...
References: Cheesebro, T., O’Connor, L., & Rios, F. (2010). Communicating in the workplace. Upper Saddle
River, NJ: Prentice Hall.
Nayab, N. (2010, July 26). Different types of communication. Retrieved from
Sutton, N. (2011, March 26). Pros and cons of nonverbal communication. Retrieved from
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