He was an eminent scholar and teacher in American academia for more than half a century. He published hundreds of original papers, articles and books covering a wide range of interrelated subjects—from statistical variance, to systems and systems thinking, to human psychology. He was a trusted consultant to influential business leaders, powerful corporations and governments around the world. This includes inspiring and guiding the spectacular rise of Japanese industry after World War II, and the resurgence of the American automobile industry in the late 1980s.
The impact of his revolutionary ideas has been compared to those of Copernicus, Darwin and Freud.
Others have referred to him as the father of the third phase of the Industrial Revolution.
He was a visionary, whose tireless quest for the “truth” and unwavering belief in "continual improvement" led to a set of transformational theories and teachings that changed the way we think about quality, management and leadership. Throughout his career, he remained a gentleman devoted to family, supportive of colleagues and friends, and always true to his word and beliefs.
THE FOURTEEN POINTS FOR MANAGEMENT
W. Edwards Deming offered 14 key principles for management to follow for significantly improving the effectiveness of a business or organization. Many of the principles are philosophical. Others are more programmatic. All are transformative in nature. The points were first presented in his book
Out of the Crisis. Below is the condensation of the 14 Points for Management as they appeared in the book. 1. Create constancy of purpose toward improvement of product and service, with the aim to become competitive and to stay in business, and to provide jobs.
2. Adopt the new philosophy. We are in a new economic age. Western management must awaken to the challenge, must learn their responsibilities, and take on leadership for change.
3. Cease dependence on