Deming 14 Point

Topics: W. Edwards Deming, Management, Total quality management Pages: 4 (1148 words) Published: March 15, 2009
{text:bookmark-start} Describe the quality efforts that have been applied to your organizational unit (including any ISO or QS certification programs) and assess the effectiveness of these efforts using Deming's 14 points. To accomplish this, you should carefully analyze your organizational unit in regard to each of Deming's 14 points, examining each point individually and noting what your organizational unit is doing in response to each of these points. Based on your analysis, develop a plan to address any shortcomings in the quality effort. Include the plan in your paper. This paper is due at the end of Week Three of the course. Content, style, and grammar are all important to the grade. Well-written papers with excellent content and grammar will receive A grades. Deficiencies in either content or style/grammar will reduce the grade No length is specified. The correct length is whatever length it takes to do an excellent job with the content of the paper. (Generally speaking, good papers tend to fall in the 6- to 14-page range on this assignment. Please organize your paper around Deming's fourteen points. Deming's 14 points by Phil Cohen W Edwards Deming was an American statistician who was credited with the rise of Japan as a manufacturing nation, and with the invention of Total Quality Management (TQM). Deming went to Japan just after the War to help set up a census of the Japanese population. While he was there, he taught 'statistical process control' to Japanese engineers - a set of techniques which allowed them to manufacture high-quality goods without expensive machinery. In 1960 he was awarded a medal by the Japanese Emperor for his services to that country's industry.

Deming returned to the US and spent some years in obscurity before the publication of his book "Out of the crisis" in 1982. In this book, Deming set out 14 points which, if applied to US manufacturing industry,...
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