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Delta Team Development

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Delta Team Development
BUS Ch.2
*The members of a project team at Delta Inc. have recently started working on a project. The team members are now involved in coming up with systematic strategies and a plan of action that will help them in meeting the project requirements well.
The team is most likely to be in the norming (developing strategies and activities that promote goal achievement.)stage of team development. *In the context of positive group roles, a(n) harmonizer is the one who keeps tensions low. *nonverbal messages can contradict the accompanying verbal message and affect whether your message is understood or believed. Cannot be avoided, Vary between people and cultures, May be contradictory or unintentional, beneficial or harmful, May be intentional and receive more
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* Simply restating in your own words what you think the other person has said fosters effective listening.
*Casual listening illustrates that people are selective listeners.
*In the context of team development, storming refers to dealing with conflicting personalities, goals, and ideas. *a digresser is the one who deviates from the group 's purpose.*listening for info.
*People must satisfy their basic lower level needs before progressing to higher level needs. *According to Maslow 's hierarchy of needs, which of the following needs of employees would a company be addressing if it offered free insurance benefits for all its employees? = the security and safety need. *In a Total Quality Management environment, decision-making power is distributed to the people closest to the problem, who usually have the best information sources and solutions. * nonverbal elements can account for more than 90 percent of the total meaning of the message and vary between and within cultures. *Helen, a project manager, does not sit at the head of the table during staff meetings. What kinesic message is she most probably projecting in this case? = Equality with the team members

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