Delta Plastics
Delta Plastics, Inc.
Delta Plastics, is a company that designs and manufactures plastic containers for household and kitchen use. The R&D group working for Delta is constantly thinking of new ways to develop, design and produce new plastic materials for the company. The new containers that the R&D group is currently working on are designed to be able to be removed from the oven and immediately stored in the refrigerator if necessary, with no wait time to cool. The group will be looking to see if the new material can stand up to and pass the standard material now utilized at Delta Plastics, Inc. The group will conduct an investigation into how a total quality management program will help them produce this new super plastic material, why and how utilizing a definition of quality makes a difference in the production process of this new material, how defects in the quality dimensions will affect the new product and then give a recommendation as to what the company should do as far as producing this new material.
Benefits from a Total Quality Management program An organization can benefit from a Total Quality Management (TQM) program because this sets the direction for the firm and the level of commitment. It helps to define virtually every aspect of the operations functions that must change to support the commitment of quality that will be achieved by the company. TQM is a set of management practices throughout the organization, geared to ensure the organization consistently meets or exceeds customer requirements. TQM places strong focus on process measurement and controls as means of continuous improvement. Total Quality Management is an approach to the art of management that originated in Japanese industry in the 1950's and has become steadily more popular in the West since the early 1980's (Total Quality Management, 2011). Total Quality is a description of the culture, attitude and organization of a company that aims to provide, and continue to provide,
Delta Plastics, is a company that designs and manufactures plastic containers for household and kitchen use. The R&D group working for Delta is constantly thinking of new ways to develop, design and produce new plastic materials for the company. The new containers that the R&D group is currently working on are designed to be able to be removed from the oven and immediately stored in the refrigerator if necessary, with no wait time to cool. The group will be looking to see if the new material can stand up to and pass the standard material now utilized at Delta Plastics, Inc. The group will conduct an investigation into how a total quality management program will help them produce this new super plastic material, why and how utilizing a definition of quality makes a difference in the production process of this new material, how defects in the quality dimensions will affect the new product and then give a recommendation as to what the company should do as far as producing this new material.
Benefits from a Total Quality Management program An organization can benefit from a Total Quality Management (TQM) program because this sets the direction for the firm and the level of commitment. It helps to define virtually every aspect of the operations functions that must change to support the commitment of quality that will be achieved by the company. TQM is a set of management practices throughout the organization, geared to ensure the organization consistently meets or exceeds customer requirements. TQM places strong focus on process measurement and controls as means of continuous improvement. Total Quality Management is an approach to the art of management that originated in Japanese industry in the 1950's and has become steadily more popular in the West since the early 1980's (Total Quality Management, 2011). Total Quality is a description of the culture, attitude and organization of a company that aims to provide, and continue to provide,