Preview

Dell's Strategic Marketing in China

Best Essays
Open Document
Open Document
1843 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Dell's Strategic Marketing in China
Strategic Marketing
Dell’s Marketing Strategy in China

Name Wei Zhang
Group Group of Marketing
Subject Strategic Marketing
Topic Submit A Business Development Proposal
Lecturer Terry Johnson
Due Date 20th April 2102

Words limit: 2000

content
Introduction 3
Dell’s Marketing Plan in China 5 Introduction 5
SWOT for Dell’s direct selling in China 6 Strengths 6 Weakness 6 Opportunity 7 Threats 7
Guidelines and recommendations for Dell’s future strategic marketing activities 8
Reference 10

Introduction

In this essay, I will analysis the marketing activities of the famous computer company Dell in China.
1. Product Condition:
As we all know, Dell is one of the Fortune 500 companies whose headquarters is located in Austin, Texas. Its founder Michael Dell holds a very simple philosophy for his company, which is make the computers that the costumers need. And the main way of selling person-to-person sales makes Dell can know what do customers need quite well and efficient, so shorten the time of reply. Through the network marketing, Dell could fully receive the needs and viewpoints from the customers about what kind of a computer does each one wants. From design to production, sales to service. This kind of business model cut out the middleman, thus cut out the unnecessary cost and time, so that Dell can invest more on technology and advertisement ,which make Dell win more reputation from customers and do make out the computers what the customers really need.

2. Market Condition
Even thought Dell achieved good results in the US market by using its direct selling mode. But in China this kind of selling way was not suitable for Chinese market condition, as its competitors, such as Lenovo and HP, all use distribution way of selling, Dell did not sell good when it entered Chinese market. After

You May Also Find These Documents Helpful

  • Powerful Essays

    HBR Case Revitalizing Dell

    • 4169 Words
    • 17 Pages

    Additionally, the strong trends within PC customers towards customized devices increased Dell’s success even more, and contributed significantly to its ultimate triumph over IBM as the 2nd largest market shareholder globally. However, Dell’s “vaunted Direct Model” for distribution and the focus on innovative marketing led to further critical shifts, particularly within the competitive landscape around Dell. Giants, such as IBM, Compaq and HP challenged Dell’s standing through following actions:…

    • 4169 Words
    • 17 Pages
    Powerful Essays
  • Powerful Essays

    In 1990s Dell tried the option of retail distribution. It tried selling Dell PCs through a number of large U.S. retail chains, but did not realize the profits it was expecting. The company also tried using branded kiosks to communicate with consumers in order to answer questions, resolve issues and place orders. Neither of the trials was very profitable for Dell, so very quickly after initial implementation both experiments didn’t last long. In 2007, Dell realized that consumers outside of US were not as interested in purchasing PCs from the internet. Dell ended up selling its products both through US and through international big chain stores. By 2010, these experiments showed enough profit to make Dell start entertaining other retailing opportunities.…

    • 1374 Words
    • 6 Pages
    Powerful Essays
  • Good Essays

    International Expansion

    • 327 Words
    • 2 Pages

    The Dell Corporation has plenty of the experience in both the local community and local markets as well as the international market place. Selling directly to the public has had its benefits. One of those benefits is the direct link to the internet for the purpose of marketing Dell computers to the general public, as well as selling, promoting, and making good strategic decisions. The Dell corporation is just but one of the many corporations which have been able to make the exclusive direct sales to the customer a valued expertise in promoting a international corporation.…

    • 327 Words
    • 2 Pages
    Good Essays
  • Powerful Essays

    Revitalizing dell

    • 2067 Words
    • 9 Pages

    Dell Computer Corporation was founded in 1984 by Michael Dell. From the early 1990s until the mid-2000s, Dell was ranked as a PC market leader relying on their distinctive marketing pattern “Direct Model” which undertook direct communication with customers and provided customized products. Recently, the PC industry is facing inconceivable worldwide competition, and Dell is gradually losing their competitive advantages by using its direct model in critical business segments. The company is facing shrinkage of growth, increasing competition, declining quality of customer service, and limitation of expansion. These issues have an enormous impact on Dell’s position as a technological giant in the PC industry.…

    • 2067 Words
    • 9 Pages
    Powerful Essays
  • Powerful Essays

    Ford Motor Co. Case Report

    • 2314 Words
    • 10 Pages

    Dell’s direct business model used information and technology to revolutionize the PC industry; it focused on developing effective supplier partnerships and JIT manufacturing becoming a highly horizontal or “virtual integrated” company. Dell skipped the intermediate retailers, selling to customers directly eliminating the reseller’s markup and the cost and risk associated with carrying large inventories. All this combined gave Dell a leading position in a very competitive market in only a 13 year period time.…

    • 2314 Words
    • 10 Pages
    Powerful Essays
  • Good Essays

    Dell Case Analysis

    • 2998 Words
    • 12 Pages

    The brand "Dell", which serves various consumer segments, is efficiently delivering attributes such as good quality computers along with operative support services. Dell takes position in direct communication with customers and delivers build-to-order computers. The value created by using the direct model to sell customized products and by providing on-site service ranked Dell between market leaders IMB, Compaq, HP. It represents good performance machines at a reasonable price as well as unique and distinctive "Direct Model", while targeting corporate, medium and small sized…

    • 2998 Words
    • 12 Pages
    Good Essays
  • Good Essays

    Dell was the first mover with its business-to-customer model and internet sales and services since Dell reinvented the value chain for PC industry. Although China would become the second largest PC market after US, Dell's decision of positioning in this market was very crucial. Direct selling of business-to-customer model through the Internet! Does this create competitive advantage in China like it did in USA and Europe? If not what should Dell do to expand Chinese operations? If so what should Dell do to remain this strategy?The key for success in direct selling model is able to establish strong and consistent relationships with suppliers and customers. At this point, Dell would need information and knowledge about the suppliers and customers at China. There are two ways to create this information and knowledge: one is by joint ventures or alliances, the other is to employ knowledgeable Chinese management team to provide this. Also customer trust is very important. This could be achieved by creating brand awareness.…

    • 841 Words
    • 3 Pages
    Good Essays
  • Better Essays

    Keith Maxwell is the Vice President in charge of Worldwide Operations, for Dell Computer Corporation. Dell Computer’s was founded in 1984 by Michael Dell in his University of Texas dorm room, and by 1999 the company grew to market over $98Billion. Dell was the second growing largest personal computer manufacturers, just behind Compaq in the growing PC industry. Dell attributed its success mostly to its revolutionary business approach, which was known as the Direct approach. Dell had eliminated the middleman completely, by selling and shipping their computer’s directly from their factories from all over the world.(1)…

    • 2391 Words
    • 10 Pages
    Better Essays
  • Best Essays

    Dell Marketing Strategy

    • 4700 Words
    • 19 Pages

    Dell Inc is a multinational information technology corporation based in Texas, United States of America. It develops and sells computers and related products and services. It is one of the largest technological corporations in the world, and bearing the name of its founder Michael Dell, it employs more than 96,000 people across the world. Dell has grown by inorganic and organic means since its inception. Some of the notable mergers and acquisitions it has been involved in include that of Alienware in 2006 and Perot Systems in 2009. By 2009, the company had sold personal computers, network switches, servers, and software and computer peripherals. The company also into sells HDTVs printers, cameras, MP3 players and several other electronics built by other manufacturers in the industry. It is renowned for its novelty in supply chain management and electronic commerce. It is quite commendable that Dell is the second largest non-oil company in Texas behind AT&T (Dell, 1999, p.13).…

    • 4700 Words
    • 19 Pages
    Best Essays
  • Best Essays

    Dell Case Study

    • 3231 Words
    • 13 Pages

    Dell is a multinational computer company which managed to stay in the first place of computer system sales for over a decade. Its strong and revolutionized strategy of direct selling computers to the customers increased its success in the computer companies’ field providing it with a competitive advantage. However, the last year the revenue trend shows a significant decrease while other competitors’ share of the market has become threatening. This case study presents the economic situation Dell faces from the year it was founded according to real financial findings. It researches the benefits from its direct selling strategy as well as possible problems it may face if it continues to follow this strategy. Recommendations are made in order to improve the volume of sales and lead to greater success and higher customer satisfaction.…

    • 3231 Words
    • 13 Pages
    Best Essays
  • Good Essays

    Michael Dell at the age of 19 founded Dell in 1984, a company best known for selling affordable personal computers and laptops. As a pre-med freshman at the University of Texas at Austin, Michael starts a new computer business under the name of PC's Limited. His vision carried over to Dell with the idea of customer experience as a differentiator with risk-free returns and next-day, at-home product assistance. Dell a very successful company though out the years made Michael Dell the wealthiest man in Texas. By 2011, the company has its best solutions portfolio ever and celebrates the largest single-year revenue increase in company history. Dell’s success is based on its origins having rapid response to customer’s desires; they are a “mail order company”, meaning that customers can customize their products to their likes and need and be delivered efficiently and rapidly. Dell’s success is much accredited to their logistics and response time; they have targeted the Business-to-Business market, where they fabricate computers in high volume for corporate companies in very short periods of time. They emphasized in customer service and in house installments of these computer systems for the B2B(business to business) customer segment. Dell also takes retail or customers necessities with their easy steps of manufacturing personal computers with the customer’s desires and needs (custom made product).…

    • 743 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Dell discovered its core competency was in Direct Selling and Customer Service and major chunk of its revenue comes from online sales. They designed unique web pages for 44 countries in 21 languages and created customized "Premier Pages" for corporate clientele to make purchases from the company's own intranet. They also customized web-pages for small business and home-office consumers. Providing product information, pricing and technical support on-line helped Dell to lower sales…

    • 1136 Words
    • 5 Pages
    Good Essays
  • Better Essays

    Dell Inc. in 2009

    • 1687 Words
    • 7 Pages

    In 1984, a freshman named Michael Dell, with the concept of direct marketing and a thousand dollars, founded the Dell Computer Corporation. From then, Dell has proven to be the global computer industry's fastest-growing company over the past decade. Dell’s success was primarily attributed to three key factors, the direct sale model, the built-to-order system and the just in time system. However, in 2006, Dell confronted severe underperformance and dropped sales, a sequence of reactions took place then.…

    • 1687 Words
    • 7 Pages
    Better Essays
  • Good Essays

    Dell, Inc. manufactures and markets PC’s. They also offer many other types of products that are marketed towards the private consumer, education, enterprise, and government sectors. The company was created by Michael Dell in 1984 with a mere $1,000. Instead of using traditional retail channels Dell decided he would make computers made-to-order. By doing this Dell could eliminate a mass of inventory which would reduce the price of his computers. At the moment Dell holds a number 2 share in the PC market but due to the decline in personal computer sales Dell has re-shifted their focus from consumer to corporate sales.…

    • 407 Words
    • 2 Pages
    Good Essays
  • Satisfactory Essays

    Questions Dell

    • 198 Words
    • 2 Pages

    c) Can you provide an update on Dell’s distribution strategy in China, using materials available on the web?…

    • 198 Words
    • 2 Pages
    Satisfactory Essays

Related Topics