Decision Making and Response Feedback
Review Test Submission: Quiz 2
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Content
User
Bob Smith
Course
Principles of Management
Test
Quiz 2
Started
9/27/13 11:50 AM
Submitted
9/27/13 12:15 PM
Status
Completed
Attempt Score
13 out of 20 points
Time Elapsed
24 minutes out of 1 hour.
Instructions
Question 1
0 out of 1 points
When done correctly, management by objectives (MBO) is an extremely effective method for ____.
Answer
Selected Answer: brainstorming
Response Feedback:
MBO is defined as a four-step process in which managers and employees (1) discuss and (2) select goals, (3) develop tactical plans, and (4) meet regularly to review progress toward goal accomplishment. MBO focuses on shorter-term tactical planning.
Question 2
0 out of 1 points
Krispy Kreme
Krispy Kreme is a relatively small doughnut seller. It has only 295 stores while Dunkin Donuts has over 3,600 outlets in the United States and Canada. In spite of its size, Krispy Kreme has been described by many as “the hottest brand in America.” The company’s success in an environment which has made success difficult for many food operations is due in large part to the long-term vision of its top management and its establishment and achievement of S.M.A.R.T. goals. The company originated in Winston-Salem, North Carolina, in the mid-1930s when Vernon Rudolph bought a secret recipe for yeast doughnuts from a French pastry cook. Rudolph ran the company until he died in 1973 without naming a successor, which caused the company problems for the next decade.
Refer to Krispy Kreme. Which of the following would be an example of an operational plan for Krispy Kreme?
Answer
Selected Answer: to open a new plant for making doughnut mix outside the U.S.
Response Feedback:
Operational plans are day-to-day type decisions such as this advertising move.
Question 3
0 out of 1 points
Which of the following is the most specific type of standing plan?
Answer
Selected
Skip to Course Menu Skip to Top Frame Tabs
Content
User
Bob Smith
Course
Principles of Management
Test
Quiz 2
Started
9/27/13 11:50 AM
Submitted
9/27/13 12:15 PM
Status
Completed
Attempt Score
13 out of 20 points
Time Elapsed
24 minutes out of 1 hour.
Instructions
Question 1
0 out of 1 points
When done correctly, management by objectives (MBO) is an extremely effective method for ____.
Answer
Selected Answer: brainstorming
Response Feedback:
MBO is defined as a four-step process in which managers and employees (1) discuss and (2) select goals, (3) develop tactical plans, and (4) meet regularly to review progress toward goal accomplishment. MBO focuses on shorter-term tactical planning.
Question 2
0 out of 1 points
Krispy Kreme
Krispy Kreme is a relatively small doughnut seller. It has only 295 stores while Dunkin Donuts has over 3,600 outlets in the United States and Canada. In spite of its size, Krispy Kreme has been described by many as “the hottest brand in America.” The company’s success in an environment which has made success difficult for many food operations is due in large part to the long-term vision of its top management and its establishment and achievement of S.M.A.R.T. goals. The company originated in Winston-Salem, North Carolina, in the mid-1930s when Vernon Rudolph bought a secret recipe for yeast doughnuts from a French pastry cook. Rudolph ran the company until he died in 1973 without naming a successor, which caused the company problems for the next decade.
Refer to Krispy Kreme. Which of the following would be an example of an operational plan for Krispy Kreme?
Answer
Selected Answer: to open a new plant for making doughnut mix outside the U.S.
Response Feedback:
Operational plans are day-to-day type decisions such as this advertising move.
Question 3
0 out of 1 points
Which of the following is the most specific type of standing plan?
Answer
Selected