Decision Making and Page Ref

Chapter 3: Foundations of Decision Making

1.

In decision making, a problem can be defined as a discrepancy between what exists and what the problem solver desires to exist.
Answer:

True

False
Diff: 2

Page Ref: 84
Objective: 3.1

2.

The second step in the decision-making process is identifying a problem.
Answer:

True

False
Diff: 1

Page Ref: 85
Objective: 3.1

3.

A decision criterion defines factors that are relevant in a decision.
Answer:

True

False
Diff: 2

Page Ref: 85
Objective: 3.1

4.

Managers identify a problem by comparing the current state of affairs to some standard.
Answer:

True

False
Diff: 3

Page Ref: 85
Objective: 3.1

5.

All criteria are equally important in the decision-making process.
Answer:

True

False
Diff: 2

Page Ref: 85
Objective: 3.1

6.

Identifying the wrong problem is just as much a failure for a manager as identifying the right problem and failing to solve it.
Answer:

True

False
Diff: 2

Page Ref: 85
Objective: 3.1

7.

The final step of the decision-making process is to implement the alternative that has been selected.
Answer:

True

False
Diff: 1

Page Ref: 87
Objective: 3.1

8.

A heuristic can simplify the decision-making process.
Answer:

True

False
Diff: 1

Page Ref: 88
Objective: 3.1

9.

Because heuristics simplify the decision-making process, they are unlikely to lead to errors.
Answer:

True

False
Diff: 1

Page Ref: 88
Objective: 3.1

10.

Decision makers who "cherry-pick" information that matches what they already know are guilty of confirmation bias.
Answer:

True

False
Diff: 1

Page Ref: 88
Objective: 3.1

11.

A basketball coach who takes a very good shooter out of a game because she missed