Deception in Computer-Mediated Communication

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Deception in Computer-Mediated Communication
Abstract
This paper examines deception in computer-mediated communication. Types of deception are identity deception, mimicking of data and processes, insincere responses, false excuses and promises, and fraud. Reasoning and factors for engaging in deceptive online behavior is personal gain, to avoid punishment, release aggression, create a sense of power, wish fulfillment, assist own or other’s self-deception, help a loved one, resolve role-conflict or just for plain enjoyment. Also research on factors that affect deception and its detection such as sensation seeking, Internet dependency, synchronous versus asynchronous communication, deception cues, and family online communication are examined. It is found that sensation seeking and Internet dependency both increase deceptive behavior online, (Lu, 2008). Deception is less detected in synchronous computer-mediated communication that asynchronous, (Burgoon, Chen & Twitchell, 2010). Deception cues often go unnoticed in online shopping leading to lack of deception detection, (Grazioli, 2004). Having family interaction online lessens deceptive behavior but increases discomfort, (Goby, 2011).
Deception in Computer-Mediated Communication
When it comes to online communication deception is a key issue. Deception online consists of identity deception, mimicking of data and processes, insincere responses, false excuses and promises, and fraud, (Rowe). Identity deception involves lies of who the person really is or even what they are like and often occurs in online chat rooms, videogames, forums, and discussion groups. Mimicking of data and processes consists of fake websites, bills and emails as well as hijacking of websites and personal profiles. Insincere responses, known by today’s youth as “trolling,” involves exaggerating responses, posturing, replacing actual emotions with false ones in responses, or purposely responding in a manner that is meant to engage



References: Burgoon, J. K., Chen, F., & Twitchell, D. P. (2010). Deception and its detection under synchronous and asynchronous computer-mediated communication. Group Decision And Negotiation, 19(4), 345-366. doi:10.1007/s10726-009-9168-8 Goby, V. (2011). Psychological underpinnings of interfamilial computer-mediated communication: A preliminary exploration of CMC uptake with parents and siblings. Cyberpsychologysw, Behavior, And Social Networking, 14(6), 365-370. doi:10.1089/cyber.2010.0289 Grazioli, S. (2004). Where Did They Go Wrong? An Analysis of the Failure of Knowledgeable Internet Consumers to Detect Deception Over the Internet. Group Decision And Negotiation, 13(2), 149-172. doi:10.1023/B:GRUP.0000021839.04093.5d Lu, H. (2008). Sensation-seeking, Internet dependency, and online interpersonal deception. Cyberpsychology & Behavior, 11(2), 227-231. doi:10.1089/cpb.2007.0053 Rowe, N. (n.d.). Types of online deception. Retrieved from http://faculty.nps.edu/ncrowe/virtcomm160.htm

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