Preview

Customers Perference of Organised and Unorganised Stores

Powerful Essays
Open Document
Open Document
2442 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Customers Perference of Organised and Unorganised Stores
TABLE OF CONTENT
|SERIAL NO |TITLE |PAGE NO |
|1. |EXECUTIVE SUMMARY |2-3 |
|2. |INTRODUCTION AND OBJECTIVE |4-6 |
|3. |RESEARCH DESIGN |7-8 |
|4. |DATA ANALYIS AND FINDINGS |9- 18 |
|5. |CONCLUSION AND RECOMMENDATIONS |19 - 20 |
|6. |APPENDICES |21 |

EXECUTIVE SUMMARY

EXECUTIVE SUMMARY

As customers taste and preferences are changing, the market scenario is also changing from time to time. Today’s market scenario is very different from that of the market scenario before 1990. There have been many factors responsible for the changing market scenario. Organized retail outlets are a major shopping area for today’s customers. It is a place where customers find variety of products at a reasonable price. Organized retail outlets hold a huge customer base. Some of the customers who belong to middle class family prefer to buy in unorganized retail outlets. The youth generation also likes shopping and moving around in malls. Impulse buying behavior of customers comes in to play most of the times in organized retail outlets. The report reveals that there is huge scope for the growth of organized retailing and improvement.

Even today credit purchase facility is available in unorganized retail

You May Also Find These Documents Helpful

  • Good Essays

    t eatons company IPO

    • 608 Words
    • 3 Pages

    The retail sales industry is usually not one that is attractive to most people to enter into. When considering the high level of competition and constant threat of new entrants, it seems more suitable to those brands that have already established themselves and have a reputation behind them. Customers have the bargaining power since they have the option of spending their money elsewhere if prices or service don’t meet their standards, in which case they can always turn to competition and substitute the brand for another. The department store has the buying power from suppliers if it is large enough to dictate a large amount of volume from them. The larger the order size, the more power is within the department store.…

    • 608 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Over the last decade, India has seen a drastic change in how an average-income citizen shops. There has been a sharp rise in the organized retail sector especially after the relaxation of FDI restrictions, resulting to these changing patterns.…

    • 3478 Words
    • 14 Pages
    Powerful Essays
  • Better Essays

    Krafft M., Mantrala, Murali K. (2006), Retailing in the 21st century: current and future trends. New York, Springer Publishers.…

    • 1702 Words
    • 7 Pages
    Better Essays
  • Powerful Essays

    The major types of retailer we are familiar with in today's society includes specialty stores which sells narrow product lines, example include The body shop. Department store, selling several product lines, this includes Myer, David Jones; Supermarket which sells large low-cost, low-margin, high-volume, self-service store designed to meet total needs for food and household products; convenience store, which are generally opened in residential areas for 24 hours a day seven days a week with limited line of high-turnover convenience products, famous example would be 7-eleven; Discount stores which offer standard of specialty merchandiese at low-price, low-margin, high-volume stores, an example includes BigW, Target; Off-price retailer that offers leftover goods, factory outlets, independent off-price retailers, an example includes Direct Factory Outlet (DFO); superstores, which occupies large selling space, which could be either category killers like Bunnings and Officeworks, or hypermarkets such as Carrerfour and Costco; lastly there is catalogue showroom where a broad selection of high-mar-up fast moving brand named goods are sold by catalogue at discount, with customers picking up the merchandise at the stores, an example includes the bike shop in the US.…

    • 1304 Words
    • 6 Pages
    Powerful Essays
  • Powerful Essays

    References: Ailawadi, K. L. and Keller, K. L (2004). Understanding retail branding: conceptual insights and research priorities. Journal of Retailing, Vol. 80 (4), pp.331-342. Ailawadi, K. L., Borin, N. and Farris, P. (1995). Market power and performance: A cross-industry analysis of manufacturers and retailers. Journal of Retailing, Vol.71 (3), pp.211–248. Baker, J., Parsuraman, A., Grewal, D. and Glenn, B. (2002). The influence of multiple store environment cues on perceived merchandise value and patronage intentions. Journal of Marketing, Vol 66 (4), pp.120–141. Bell, D. and Lattin, J. M. (1998). Shopping behavior and consumer response to retail price format: Why large basket shoppers prefer EDLP. Marketing Science, Vol 17 (1), pp.66-88. Brookman, F. (2004). Retailers Get Smart About Displays. WWD: Women’s Wear Daily, Vol. 188 (44), p.8. Coward, A. (2003). Cowan & Associates suggests department stores should support a customer-created shopping experience. Display & Design Ideas, Vol. 15 (6), p.27. Dickson, P. R. and Sawyer, A. G. (1990). The price knowledge and search of supermarket shoppers. Journal of Marketing, Vol. 54 (3), pp. 42-53. Dreze, X., Hoch, S. J. and Purk, M. E. (1994). Shelf management and space elasticity. Journal of Retailing, Vol.70 (4), pp. 301-326. Facenda, V., L. (2005). New Fashion for the Season. Retail Merchandiser, Vol. 45 (8), p.10. Fernie, J. and Fernie, S. (1997). The development of a US retail format in Europe: The case of factory outlet centres. International Journal of Retail & Distribution Management, Vol. 25 (11), pp.342-350. Golub, K. L. and Winston, M. (1983). Outlet Malls. Appraisal Journal. Vol. 51 (3), p.452. Hallanan, B. (1994) In Store Brands, Quality http://www.gsb.stanford.edu/research/faculty/news_releases/rajiv.lal/lal.htm Sells:…

    • 8253 Words
    • 34 Pages
    Powerful Essays
  • Powerful Essays

    Project on Cocacola

    • 11548 Words
    • 47 Pages

    Submitted in partial fulfilment of the requirement for Post Graduate diploma in RETAIL MANAGEMENT, is my original work and not submitted for the award of any other degree, diploma, fellowship, or any other similar title or prizes.…

    • 11548 Words
    • 47 Pages
    Powerful Essays
  • Good Essays

    Second part of the report is the current situation of the retailing market. We have selected the retailing store, which is The Body Shop located at the Sai Yeung Choi Street South, for our case study. By observing the store, we analysis and stated the current store design base on the four major categories. And evaluate whether the current store design is sustainable or not.…

    • 5600 Words
    • 23 Pages
    Good Essays
  • Powerful Essays

    AB ST RA CT; “I shop weekly”, A statement by a customer while I asked him this question in Shopper stop, Mulund, Mumbai during a project Consumer behavior in the catchments analysis. There was a series of questions in my mind, what do you shop? Is it day to day house hold shopping bread and butter,, he smiled and told,, No check my first citizen card I shop from Shopper stop only that too lifestyle products. Now To work further on it question 2…. Is today’s shopper rich? No but he has a reason to shop it can be fast life and less involvement in family and so he enjoys shopping to coin this it can be “Shoppertainment”. This is absent in traditional stores so it works on face value and location. But a successful store needs high-end service to cater to “Shoppertainment”. And which will generate a strong customer database. Volume of business and customer database are interdependent. Innovation is a change in thought process for doing something or the useful application of new inventions and discoveries. So a Traditional retailer can use innovative strategies in the following: A traditional store lacks a Proper layout, Proper category adjacencies, Merchandising solution, Proper fixtures, Plano gram, Information and technology and thorough training of the employees.…

    • 3252 Words
    • 14 Pages
    Powerful Essays
  • Best Essays

    Throughout the centuries and decades of human presence, the theme that have time after time resonated and stayed constant is inevitable change. Change is the pushing factor that contributed to innovation, growth and evolution; nowhere is that theme more predominate than the twenty-first century and even more so in the business environment. The delicate balance between the consumers and the retailers is pivotal upon the response and react to the changes in the environment; it is the leading factor in the success of any modern business-and ever more so in the retailing market. It is an understatement to declare that ‘doing business’ mirrors ‘living life’; it is better stated that it is critical for survival that all retailing markets to assess the change in the consumers’ behaviours, habits and lifestyle to accommodate and act in response accordingly. The retailers must first assess and monitor the spending power, patterns and behaviours of their designated market. Secondly, it is necessary in observing the demographic shifts and movements; in doing so they would move to building strategies. Lastly, management of competitors and external threats would create a fuller portrait of the overall environment of the business and living landscape. All in all, the threat and potential of change in the modern time is an unchangeable fact; the emerging retail sector are completely irradiated from yesteryears, and the undoubtedly will only exist in fragments in the years to come. The customers are the driving force of these changes thus the evolution of retailing must survive on their ability to innovate, response and integrate.…

    • 1433 Words
    • 6 Pages
    Best Essays
  • Good Essays

    1. INTRODUCTION The minor project aims at studying the various aspects governing mall management by taking „Ampa Skywalk Mall‟ located in Chennai as a case study and endeavours to identify the areas of improvement in the mall in terms of facilities. 1.1 Indian Retail Industry: The Indian retail industry is the fifth largest in the world. Comprising of organized and unorganized sectors, India retail industry is one of the fastest growing industries in India, especially over the last few years. Though initially, the retail industry in India was mostly unorganized, however with the change of tastes and preferences of the consumers, the industry is getting more popular these days and getting organized as well. With growing market demand, the industry is expected to grow at a pace of 25-30% annually. India retail industry is the most promising emerging market for investment. In 2007, the retail trade in India had a share of 8-10% in the GDP (Gross Domestic Product) of the country. In 2009, it rose to 12%. The India retail industry is expected to grow to US$ 700 billion by 2010. The organized sector is expected to be 20% of the total market share. The Indian retail industry undergoes major revolutions. Retailing in India is gradually becoming the next boom industry. In India, there will be the fastest growth in retailing and real estate. The consumer buying patterns and behaviours are changing steadily. The growth of India 's retail sector is not only limited to urban areas but also growing in rural areas. In the next five years, it is expected that, India 's retail industry will expand more than 80%. 1.2 Shopping Malls & Mall management: A shopping mall, shopping centre or shopping precinct is one or more buildings forming a complex of shops representing merchandisers, with interconnecting walkways enabling visitors to easily walk from unit to unit, along with a parking area – a modern, indoor version of the traditional marketplace. The partial foreign direct investment…

    • 4329 Words
    • 18 Pages
    Good Essays
  • Powerful Essays

    Growth of Retail Sector in India Submitted by Robin Tayal Course: MPE 2008-10 Section : B, Semester 3rd Roll No :- 168 TABLE OF CONTENTS 1. Industry Overview 02 - 06 2. Organized Retail Sector 07 - 09 3. Origin of retail 10 - 14 4.…

    • 23785 Words
    • 96 Pages
    Powerful Essays
  • Powerful Essays

    Retailing and Food Bazaar

    • 2975 Words
    • 12 Pages

    Retail in India is still at a nascent stage. This case study has been prepared as a basis for discussion, on evolving formats suitable for India.…

    • 2975 Words
    • 12 Pages
    Powerful Essays
  • Satisfactory Essays

    Minor Project

    • 741 Words
    • 3 Pages

    Our minor project topic “Existence of Unorganized retail in the presence of modern retail business formats” is relevant to our course as we are studying the unorganised retail sector in context of organised retail sector which will help us to understand this sector more clearly and what and how these small and local retailers are still going strong in spite of tremendous increase in the number of modern retail formats. Also,…

    • 741 Words
    • 3 Pages
    Satisfactory Essays
  • Powerful Essays

    Every business is managed through multiple business functions each responsible for managing certain aspects of the business.Figure 1-1 illustrates this by showing that the vice president of each of these functions reports directly to the president or CEO of the company. Marketing is responsible for sales, generating customer demand, and understanding customer wants and needs. Finance is responsible for managing cash flow, current assets, and capital investments. MIS is responsible for managing flows of information. Most of us have some idea of what finance and marketing are about, but what does operations management do?…

    • 1558 Words
    • 7 Pages
    Powerful Essays
  • Good Essays

    The development of unorganized retailing into an organized one in the form of shopping malls was a new concept for India until recent years. With the changing shopping needs and aspirations, consumers are finding it easier to shop at malls where a wide choice of merchandise is available under one roof which comprises the reasons for the growth of shopping malls in India. Thus bringing hundreds of bulk buyers under one roof is fast emerging as a new concept in the country. It gives a far better ambience removing the hustle and bustle of the narrow lanes of market.…

    • 573 Words
    • 3 Pages
    Good Essays

Related Topics