customer satisfaction survey at axis bank
TABLE OF CONTENT
SR.NO.
CONTENTS
PAGE NO.
Executive Summary
CHAPTER 1
Introduction
1.1
Introduction of Topic
Objective Of Study
Scope Of Study
Limitation Of Study
CHAPTER 2
PROFILE OF THE ORGANISATION
2.1
History & Detail Of The Organization
2.3
Vision and Mission
CHAPTER 3
RESEARCH METHODOLOGY
3.1
Sample Design
3.2
Source and Method of Data Collection
CHAPTER 4
DATA ANALYSIS AND INTERPRETIONS
CHAPTER 5
FINDINGS AND SUGGESTIONS
CHAPTER 6
CONCLUSIONS
CHAPTER 7
BIBLIOGRAPHY
CHAPTER 8
ANNEXURES
ACKNOLDGEMENT
I take this opportunity and privilege to express my deep sense of gratitude to professor M.N.Navale, Honourable Founder President, Dr (Mrs.) S.M.navale, Founder Secretary, The Sinhgad Technical Education Society, Pune and Dr. Parag Kalkar, Director SIBACA. They have been a source of inspiration to me indebted to them for initiating me in the field of research.
I am deeply indebted to faculty Member, SIBACA Mrs. Sunita Shah, my guide at Sinhgad Institute of Business Administration & computer Application, Lonavala without Whose help completion of the project was highly impossible.
I take this opportunity and privilege to articulate my deep sense of gratefulness to the managing Director, and the staff of the Tata motors Car Plant for their timely help and positive encouragement.
I wish to express a special thanks to all teaching and non- teaching staff members of Sinhgad Institute of Business Administration & Computer Application, Lonavala for their continuous support. I would like to acknowledge all my family members, relatives and friends for their help and encouragement.
Place: SIBACA, LONAVALA Mina Rathod
Date: ………………………
EXECUTIVE SUMMARY
Today, in every organization personnel planning as an activity is necessary. It is important part of an organization .Human Resource planning is a vital ingredient for the success of the organization
SR.NO.
CONTENTS
PAGE NO.
Executive Summary
CHAPTER 1
Introduction
1.1
Introduction of Topic
Objective Of Study
Scope Of Study
Limitation Of Study
CHAPTER 2
PROFILE OF THE ORGANISATION
2.1
History & Detail Of The Organization
2.3
Vision and Mission
CHAPTER 3
RESEARCH METHODOLOGY
3.1
Sample Design
3.2
Source and Method of Data Collection
CHAPTER 4
DATA ANALYSIS AND INTERPRETIONS
CHAPTER 5
FINDINGS AND SUGGESTIONS
CHAPTER 6
CONCLUSIONS
CHAPTER 7
BIBLIOGRAPHY
CHAPTER 8
ANNEXURES
ACKNOLDGEMENT
I take this opportunity and privilege to express my deep sense of gratitude to professor M.N.Navale, Honourable Founder President, Dr (Mrs.) S.M.navale, Founder Secretary, The Sinhgad Technical Education Society, Pune and Dr. Parag Kalkar, Director SIBACA. They have been a source of inspiration to me indebted to them for initiating me in the field of research.
I am deeply indebted to faculty Member, SIBACA Mrs. Sunita Shah, my guide at Sinhgad Institute of Business Administration & computer Application, Lonavala without Whose help completion of the project was highly impossible.
I take this opportunity and privilege to articulate my deep sense of gratefulness to the managing Director, and the staff of the Tata motors Car Plant for their timely help and positive encouragement.
I wish to express a special thanks to all teaching and non- teaching staff members of Sinhgad Institute of Business Administration & Computer Application, Lonavala for their continuous support. I would like to acknowledge all my family members, relatives and friends for their help and encouragement.
Place: SIBACA, LONAVALA Mina Rathod
Date: ………………………
EXECUTIVE SUMMARY
Today, in every organization personnel planning as an activity is necessary. It is important part of an organization .Human Resource planning is a vital ingredient for the success of the organization