Preview

customer attitudes

Satisfactory Essays
Open Document
Open Document
438 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
customer attitudes
CONSUMER ATTITUDE TOWARDS ASIAN PAINTS

CONSUMER ATTITUDE.docx (Size: 15.1 KB / Downloads: 19)

INTRODUCTION

While marketing any product we have to understand the behaviour and attitude of the consumers. The attitude of the consumers is very important. Because, the consumers are the core targets in achieving the marketer’s objectives. A brief idea about the consumer behaviour and attitude is as follows an attitude is an idea charged with emotion, which predisposes a class of action to a particular class of situation. A person can have attitude towards various brands of products and services
Asian Paints is an Indian paint company headquartered in Mumbai, India. It manufactures a wide range of paints for decorative and industrial use. Asian Paints is India's largest paint company and Asia's third largest paint company, with a turnover of Rs 77.06 billion. It is one of the largest paint companies in the world and operates in 17 countries. Besides Asian Paints, the group operates around the world through its subsidiaries Berger International Limited, Apco Coatings, SCIB Paints and Taubmans.

NEED OF THE STUDY

A business is a Socio-Economic entity that functions admit a turbulent environment that is dynamic and influences the industry as a whole. There are a host of paints companies in India which are striving to gather a substantial market share and to become a market leader in the industry. They execute planning, directing and controlling, etc., by making use of strategies to meet the objectives set by them.

A mission is a set of various plans, objectives, goals and targets are framed to achieve the growth, prosperity and to flourish. All this is done by keeping an inclination towards customer’s needs and preferences, there buying behaviour, attitude, etc. By understanding these, the manufacturers satisfy the consumers, and so it is imperative to study the consumer aspects and then match the strategies with the needs to satisfy the same.

You May Also Find These Documents Helpful

  • Good Essays

    This paper will discuss the business chosen for the assignment. A mission statement will be developed, setting the business apart from others in the same or similar market. The vision statement will also made, discussing the direction the business wants to take in the future. Other topics such as, principles or values will be discussed. Concluding the paper will analyze the mission and vision statement, and values in guiding the business in a strategic direction. Followed by an evaluation of customers need in giving the competitive advantages.…

    • 1108 Words
    • 5 Pages
    Good Essays
  • Satisfactory Essays

    Psy 322 Week 1 Assignment

    • 734 Words
    • 3 Pages

    Decisions to buy can be emotional. Emotions can lead a person to shop. Feelings are people’s primary way to make judgments and decision making. A woman can be upset at her husband, need a break from the kids, or she could be happy and want to spend impulsively. A marketer only has a chance to contend with commercials and ads to penetrate the feelings of the consumer. Consumer personal behavior is influenced by many, family, culture, environment, competition and social attitudes. These are factors to be evaluated and how they are used for persuasion. Friends and family influence the clothes one wears. Culture and family are a persons or peoples area of up bring that can influences the way services are done and the way products are purchased.…

    • 734 Words
    • 3 Pages
    Satisfactory Essays
  • Satisfactory Essays

    ferris influence

    • 1215 Words
    • 5 Pages

    Consumers are responsible factors for the sales of any product or services. So, when a new product is launched in the market, understanding consumer’s buying behavior becomes very essential. For this marketer has to study and understand various factors which influences the customers thoughts while buying any product or service.…

    • 1215 Words
    • 5 Pages
    Satisfactory Essays
  • Best Essays

    Consumer behavior is defined in a variety of ways such as “the dynamic interaction of affect and cognition, behavior and environmental events by which human beings conduct the exchange aspects of their lives.” by the American Marketing Association. (2008). In a simpler form, consumer behavior can be explained as the actions of consumers and the different approaches a person may take to decide what to buy and the decision making process. The decision making process can be effected by many factors all related to a person or persons lifestyle. Determining that behavior can be confusing and marketers need to use research techniques to understand the consumer. Understanding the intent to buy, buying process and post purchase issues from a marketing perspective raises many questions and is an in-depth process. “The basic marketing concept hold’s that firms exist to satisfy consumers’ needs.” (2004, Solomon). Once that basic concept is understood, an organization can focus on key goals to achieve a competitive advantage. Marketing strategies are used to gain better understanding of the market, consumers, environment, supply and demand and competition. The behaviors of consumers such as personality, emotions, attitudes, learning style, and perception of the consumer helps companies design their marketing techniques. External influences are also need to be studied and factors such as culture and sub-culture, demographics, social status, and family structure helps understand the decision making process of the consumer’s behavior. For marketing strategy to succeed, the insight to the consumer’s decision-making process is a good starting point.…

    • 1547 Words
    • 7 Pages
    Best Essays
  • Good Essays

    Marketing Concepts

    • 609 Words
    • 3 Pages

    One of the most challenging concept in marketing deals with understanding why consumers behave in a certain way or do what they do (or don’t do). Two major psychological concepts are often used to explain and understand the consumer’s behaviour. The first is the so called in psychology the cognitive psychology in which the focus of the study is the mental behaviour i.e. the internal influence such as perception, memory, attention, attitude, beliefs, values, personality and buying motives. The second psychological concept is the social psychology in which the phenomenon of consumer behaviour is completely influenced by the external forces, i.e. social and referenced groups. There is no doubt that the consumer behaviour is extremely complex due to the nature of human beings differences in all the levels. Nevertheless, a common definition of consumer behaviour is the study of individuals, groups, or organizations and the processes of the buying units and the exchange processes involved in acquiring, consuming, and disposing of goods, services, experiences, and ideas. But such knowledge is critical for marketers since having a strong understanding of buyer behaviour will help shed light on what is important to the customer and also suggest the important influences on customer decision-making. Using this information, marketers can create marketing programs that they believe will be of interest to customers.…

    • 609 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    customer behaviour

    • 1489 Words
    • 7 Pages

    Any form of business transaction in which the parties interact electronically rather than by physical exchanges or direct physical contact.…

    • 1489 Words
    • 7 Pages
    Powerful Essays
  • Powerful Essays

    In the current state of understanding consumer behaviour attitudes are core concept in gaining knowledge of people’s personalities, behaviour and choices they make. In other words answering the question - “Why do people do what they do?” Along with beliefs and identity they are main factor impacting on individual’s life since everyday choices are made embracing a certain attitude. Unless marketers try to define and pay attention to the psychological need which is encountered by the holding of an attitude they are in a poor position to predict when and how it will change. (Daniel Katz, 1960) This essay will specify the factors and psychological processes that influence people’s needs and their perceptions of various products. Furthermore it will describe how marketers can apply the Functional Theory of Attitudes to understand and influence consumers’ attitudes and buying behaviour.…

    • 1037 Words
    • 5 Pages
    Powerful Essays
  • Good Essays

    Asian Paints operates in 17 countries across the world. The company has a dedicated Group R&D Centre in India and has been one of the pioneering companies in India for effectively harnessing Information Technology solutions to maximize efficiency in operations.…

    • 783 Words
    • 4 Pages
    Good Essays
  • Good Essays

    On February 1st, 1942 the company was incorporated as a private limited company under the name of “Asian Oil And Paint Company Ltd.”.In 1965, the company changed its name to “Asian Paints (India) Pvt Ltd.”. According to the current figures, the company is leading the decorative paint segment with a 38% market share whereas in the industrial paints segment it ranks at the 2nd place with a market share of 15%, trailing behind Nerolac Paints. Asian Paints is the 10th largest decorative paint industry in the world.…

    • 1000 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    With 33 per cent overall in the organized sector, holding a 38 % market share in decorative paints Asian Paints (AP) is the market leader in the Indian paint industry. The annual sales turnover exceeds INR 1,300 Crore, marginally ahead of all the competitors in the industry. AP’s market leadership in the decorative paints segments can be grasped correctly when we take note of the relative position of the various players in the industry. The nearest competitor, Goodlass Nerolac, holds a share of just 14 per cent, with others having sub 10 per cent. In an industry historically dominated by multinationals, a company that is wholly Indian in capital, management and technology is certainly a commendable feat.…

    • 3479 Words
    • 14 Pages
    Powerful Essays
  • Satisfactory Essays

    paint industry

    • 1512 Words
    • 12 Pages

    The above insights, taken from our fourth Profile of the Indian Paint Industry, show how thinking patterns…

    • 1512 Words
    • 12 Pages
    Satisfactory Essays
  • Good Essays

    Consumer Attitudes

    • 3562 Words
    • 15 Pages

    Consumer attitudes could be described as a learned choice that results in either a favourable or unfavourable behaviour to a given object or service. Due to this, they may help or hinder a marketer. An attitude is formed over time through an overall judgement of a service or a product. These are formed either as a result of personal experience, information obtained from other individuals, advertising or other forms of media. A consumer can have positive or negative feelings towards an object depending on his/her beliefs or behavioural intentions, therefore these will affect the buying habit in consumers.…

    • 3562 Words
    • 15 Pages
    Good Essays
  • Powerful Essays

    Paint Industry Analysis

    • 1806 Words
    • 8 Pages

    The Indian paint industry is valued at Rs 26,000 crore by to AC Nielsen with 70 per cent of it being decorative paints and the remaining 30 per cent being industrial. The per capita paint consumption has been estimated to be 2.57 kgs. The size of the industry is 3.1 million tonnes with decorative paints being 2.4 million tonnes and industrial paints being 0.7 million tonnes in volume terms. The Indian paint industry is growing at a double digit rate for several years now, unlike in the western countries and Japan where the growth has stagnated. The paint market is estimated to double to Rs 50,000 crore by 2016 with per capita consumption increasing to over 4 kgs. And it is expected to continue growing at around 15% as historically it has grown at an average of 1.8 times the GDP rate. Industry leaders are hopeful of achieving the ambitious growth over the next four years.…

    • 1806 Words
    • 8 Pages
    Powerful Essays
  • Better Essays

    Based on assumption of the human nature behaviour, four models of consumers in relation to consumer decision-making have been illustrated by Schiffman (2010) - they are economic, passive, cognitive and emotional views. This paper is to compare and contrast the four views of consumer decision-making, to analyze various models of human behaviour in relation to consumer decision-making so that marketers can better understand how consumer behaviour influenced by the factors in the process of consumer decision making before marketing strategies can be developed.…

    • 2344 Words
    • 10 Pages
    Better Essays
  • Better Essays

    Ici Paints Pakistan

    • 2753 Words
    • 12 Pages

    ICI paints is working for two hundred and thirty years as a leading paint manufacturer company worldwide. It has 120,000 employees in 166 countries that are dispersed in five basic regions namely BRICKA, EMIYA, and areas that come under Pakistan and United States. Its head quarter is located in Amsterdam. It manufactures 16 million different types of colors. It had started its operations in Pakistan in 1952. ICI has a predecessor company known as Khwera Soda Ash Company that had started its operations in 1944 in Pakistan.ICI Paints has annual sales of $7.2 billion annually and it incurs $4.2 billion of cost annually. It has 80 local brands.ICI is one of the largest companies that has quotations on Karachi Stock exchange as well as Lahore & Islamabad Stock exchange. It has a paid up share capital of $1.39 billion. It’s one of the largest producers of paints in Pakistan. ICI Paints is an award winning company, it got Pakistan SHE Leadership award in 1999 for its efficient work in Safety, Health and Environment. It has five businesses namely Paints, Soda Ash, Polyester, Chemicals and Life Sciences.…

    • 2753 Words
    • 12 Pages
    Better Essays

Related Topics