Current Trends in Business Communication

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Current Trends in Business Communication

Current Communication Trends in Business
Technology advancements over the recent years have made communication possible in different ways. Communication in the business world today can range anywhere from e-mails, personal digital assistants, text messaging, instant messaging, and through the use of web-cams, just to name a few. These different communication tools allow employees to communicate both internally and externally in a timely and more efficient manner. The current trends in communication within the healthcare industry make it easier for health care professionals to perform their daily tasks, and provide patients with more quality care.

The Role of Business Communication in My Workplace
Communication is extremely important in my line of work as a nurse. Without good effective communication skills between the various healthcare professionals involved in a patients care and between the healthcare professionals and the patient, the quality of care would or could be grossly impacted. As a nurse, communication takes place in many different forms, whether it is through notes, e-mail, phone, Internet, software used by the facility, or face-to-face communication.
Typical internal day-to-day communication activities in my job include checking my work list on the software application that the healthcare facilities use to communicate between the chains of healthcare facilities within the region. The work list may have orders from the doctor to perform certain tasks such as phoning in a prescription to the pharmacy or updating a medication list for a patient. Another type of internal communication that takes place in my day-to-day activities besides oral communication, software communication, and phone communication, is written communication through the use of text messaging. There are times when the doctor will be out of the office and unable to talk directly to a patient or myself and will instead send text messages



References: Articlesbase. (n.d.). Business Communication: Business Trends and Message Types. Retrieved from http://www.articlesbase.com/networking-articles/business-communication-business- -trends-and-message-types-4133734.html ASQ. (n.d.). Going Paperless Pays Off for Healthcare Industry . Retrieved from http://asq.org/qualitynews/qnt/execute/displaySetup?newsID=5661

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