Cultural Differences In Communication
HCA/230 - Communication Skills for Health Care Professionals
Instructor: Robert Feightner
Cultural Differences in Communication Cultural differences in communication start with barriers involving language. Different cultures use their own language. People from South America speak Spanish and people from China speak Mandarin or Chines. The main barrier between them is the patients to understand that not everyone understands English and Western Medicine. Perception plays a big part in communication. This is especially true if you are dealing with someone who speaks a different language. You can come across as threatening or angry which may result in an uncooperative patient. Simple things such as body language and facial expressions may give someone the wrong impression. Chinese people have a different way of looking at medicine than Americans do. Chinese people use all kinds of methods to take care of themselves such as meditation and rubbing stone massages. Chinese people use a more holistic way of treating ailments without the use of drugs whenever necessary. They do have medical clinics and things of that nature in china the vast majority will try other remedies first. This type of practice may create a barrier between doctor and patient. People no matter what their origin have their own way of beliefs that may affect how they choose to receive health care. This may make it difficult for them to find a health care professional who has the same beliefs and rituals. While there are more and more people trying homeopathic medicine there are still people who have conflicting views about how and when it is effective and when it should be used. For example some women like to have their babies at home instead of a hospital. This creates a barrier between health care providers and patients. Not all health care providers see that home birth is a safe way to have a child and so on. So
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