1. Explain how a working relationship is different from a personal relationship. (1.1)
• In working relationship there is a hierarchy or chain of command: i.e. you take instructions from a manager because you have agreed to do this and they are your professional superior and supervisor. They are responsible for ensuring you do your job as per your job description. This is not the case in a personal relationship.
• In social care all working relationships that involve service users would have strict boundaries on behaviour and actions. E.g. you would not have a sexual relationship with a client as it as an abuse of your position and would be in contravention of the code of conduct for social care workers. Personal relationships do not have the same rules or conditions.
2. Describe different working relationships in social care setting.
• The relationship between colleagues and workmates, who all work in the same workplace
• The relationship between a support worker and a service user
3. Describe why it is important to adhere to the agreed scope of the job role.
It is important for social care worker to work within the scope of their role so that they:
• Do not do tasks for which they are not trained or cannot perform safely e.g. don’t decide to change a dressing if you aren’t trained – take the service user to the nurse or doctors.
• Spend their time meeting the requirements of their job to make sure that the service users get what they need
• do not risk being disciplined or losing their job or being barred from the profession for overstepping boundaries or job role
• Do not cause needless expense by carrying out jobs that are not in their job role e.g. don’t try to fix the office printer if you don’t know how!
• Working within your scope means that you focus on what you should be doing, all of the time. Repetition and