CU235P CT235 - Introduction to Duty of Care in Health, Social Care or CYP's Settings
1.1 Define the term ‘duty of care’
Organisations within health and social care have what is called a duty of care towards the people they look after. Meaning that they must do everything that they can to keep the people in their care safe from harm. It is not only the care establishment that needs to prioritise the safety, welfare and interests of the people using its services, but also the care workers of the establishment. My employer also has a duty of care for staff members, to ensure that working conditions are safe, and suitable to deliver the service.
1.2 Describe how the duty of care affects own work role
It means the duty of care I have in my job is to keep myself and the service users safe. It means being updated on any new training, following all & any security procedures in order to keep things safe.
2.1 Describe dilemmas that may arise between the duty of care an individual’s rights
Dilemmas that may arise between the duty of care and an Individuals rights. Despite all the efforts of healthcare providers to ensure an Individual receives the best possible care there might arise conflicts and dilemmas between healthcare worker & service user. Those conflicts may include: refusing a meal, type of activity, refusing medication or a treatment. Arising conflicts should be resolved as quickly as possible in a most satisfactory manner for both sides. The Human Rights Acts states that every person has the right to decide about their own life, they can refuse the treatments & medication they receive. It is essential to explain why they need that particular care & make them aware of pros and cons.
2.2 Explain where to get additional support and advice about how to resolve such dilemmas
I would get additional support & advice from my line manager, colleagues, GP’s, care professionals, service users family, advocates, regulators & union officials.