CU235P
Define the term ‘duty of care’
Health and social care organisations have what is called a duty of care towards the people they look after. That means that they must do everything they can to keep the people in their care safe from harm. It is not only the care establishment that needs to prioritise the safety, welfare and interests of the people using its services, but also the care workers of the establishment. My employer also has a duty of care for staff members, to ensure that working conditions are safe, and suitable to deliver the service.
Describe how the duty of care affects own work role
‘My organisation and I have a duty of care to ensure that the service users we care for are safe, protected from abuse by other service users, staff, carers, friends and family. I therefore work within the safeguarding policies and procedures and it is important that I receive adequate training so that I can recognise and understand signs of abuse.
It is my duty to record of all relevant information when an accident or incident occurs in the workplace. It is my responsibility to report any improper conduct or suspicion that I think may contribute to abuse. Duty of care and safeguarding work together because it’s my duty of care to provide protection and safety for a vulnerable adult whilst at the same time respecting their needs and choices.
The Whistle blowing policy in my workplace makes it clear to me and to staff that it is staff’s responsibility to report improper conduct that compromises service user safety whilst ensuring confidentiality and protection from abuse for service users.’
Describe dilemmas that may arise between the duty of care and an individuals rights
‘It is my duty of care to support service users with their medication and to ensure that they are in good health. I support an individual with her medication and on one occasion she refused for me to administer the tablets. I encouraged her and explained to her that
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Health and social care organisations have what is called a duty of care towards the people they look after. That means that they must do everything they can to keep the people in their care safe from harm. It is not only the care establishment that needs to prioritise the safety, welfare and interests of the people using its services, but also the care workers of the establishment. My employer also has a duty of care for staff members, to ensure that working conditions are safe, and suitable to deliver the service.
Describe how the duty of care affects own work role
‘My organisation and I have a duty of care to ensure that the service users we care for are safe, protected from abuse by other service users, staff, carers, friends and family. I therefore work within the safeguarding policies and procedures and it is important that I receive adequate training so that I can recognise and understand signs of abuse.
It is my duty to record of all relevant information when an accident or incident occurs in the workplace. It is my responsibility to report any improper conduct or suspicion that I think may contribute to abuse. Duty of care and safeguarding work together because it’s my duty of care to provide protection and safety for a vulnerable adult whilst at the same time respecting their needs and choices.
The Whistle blowing policy in my workplace makes it clear to me and to staff that it is staff’s responsibility to report improper conduct that compromises service user safety whilst ensuring confidentiality and protection from abuse for service users.’
Describe dilemmas that may arise between the duty of care and an individuals rights
‘It is my duty of care to support service users with their medication and to ensure that they are in good health. I support an individual with her medication and on one occasion she refused for me to administer the tablets. I encouraged her and explained to her that
she