CTS-120_Syllabus_SP2014
Hardware/Software Support Course Syllabus
Division:
Business Technologies
Department: Computer Technologies
Chair: Mary M Skrabec, (Interim)
Chair: Kevin Lee
Office: AT 150
Office: AT 222
Course Information
Course Number:
Credits:
Pre-requisites:
Co-requisites:
CTS-120
3
CIS-110
N/A
Description:
This course covers the basic hardware of a personal computer, including installation, operation and interactions with software. Topics include component identification, memory-system, peripheral installation and configuration, preventive maintenance, hardware diagnostics/repair, installation and optimization of the system software, commercial programs, system configuration, and device-drivers. Upon completion, students should be able to select appropriate computer equipment and software, upgrade/maintain existing equipment and software, and troubleshoot/repair non-functioning personal computers.
Textbooks:
A+ Guide to Managing and Maintaining Your PC, 8th Edition
Jean Andrews
This book is bundled with LabConnection under ISBN-10: 1133135080
Supplies:
A word processing application that can read and save a file in a Microsoft Word format. Instructor Information
Instructor’s Name: George Canter
E-Mail Address: grcanter@gtcc.edu (primary) or cantergr@gmail.com (backup)
Office Information
Location:
Campus:
Applied Technologies Center, Room 123-8
Jamestown
Address:
City, State, Zip:
Office Phone:
Office Hours:
601 High Point Rd.
Jamestown, NC 27282
336-334-4822 or 336-454-1126, ext. 50648
Mondays 8:00 – 10:00AM, Tuesdays Wednesdays and Thursdays 8:00 – 9:00 AM
Class Information
Beginning Date: 1/06/14
Census Date: 1/15/14
Withdrawal Date: 4/7/14
Meeting Times: MW 10:00-11:50am Meeting Locations: AT229
Number of Weeks: 16
Student Learning Outcomes
At the completion of the course, the students should be able to do the following:
1.
2.
3.
4.
Configure computer system components
Division:
Business Technologies
Department: Computer Technologies
Chair: Mary M Skrabec, (Interim)
Chair: Kevin Lee
Office: AT 150
Office: AT 222
Course Information
Course Number:
Credits:
Pre-requisites:
Co-requisites:
CTS-120
3
CIS-110
N/A
Description:
This course covers the basic hardware of a personal computer, including installation, operation and interactions with software. Topics include component identification, memory-system, peripheral installation and configuration, preventive maintenance, hardware diagnostics/repair, installation and optimization of the system software, commercial programs, system configuration, and device-drivers. Upon completion, students should be able to select appropriate computer equipment and software, upgrade/maintain existing equipment and software, and troubleshoot/repair non-functioning personal computers.
Textbooks:
A+ Guide to Managing and Maintaining Your PC, 8th Edition
Jean Andrews
This book is bundled with LabConnection under ISBN-10: 1133135080
Supplies:
A word processing application that can read and save a file in a Microsoft Word format. Instructor Information
Instructor’s Name: George Canter
E-Mail Address: grcanter@gtcc.edu (primary) or cantergr@gmail.com (backup)
Office Information
Location:
Campus:
Applied Technologies Center, Room 123-8
Jamestown
Address:
City, State, Zip:
Office Phone:
Office Hours:
601 High Point Rd.
Jamestown, NC 27282
336-334-4822 or 336-454-1126, ext. 50648
Mondays 8:00 – 10:00AM, Tuesdays Wednesdays and Thursdays 8:00 – 9:00 AM
Class Information
Beginning Date: 1/06/14
Census Date: 1/15/14
Withdrawal Date: 4/7/14
Meeting Times: MW 10:00-11:50am Meeting Locations: AT229
Number of Weeks: 16
Student Learning Outcomes
At the completion of the course, the students should be able to do the following:
1.
2.
3.
4.
Configure computer system components