Management 3031Y |
[Ethics and Social REsponsibilities ] | Starbucks |
Starbucks is one of the places to find the world’s best coffees. The first Starbucks opened over forty years ago, in Pioneer Square in downtown Seattle, Washington. The owners’ main philosophy was to provide customers with the world’s finest and richest coffee. Over time, and endeavoring this ultimate philosophy, Starbucks expanded internationally and has more than 19000 stores around the world. The management of Starbucks has managed to improve their managerial process through location of their business, higher quality and better prices of their products. Although it is an expensive coffee store, the price of their product is based on the quality they supply. However, Starbucks is fully engaged in providing everything in an ethical manner. In this article, Howard (2011) explains that the most important thing to Starbucks is “the key to that culture is the belief that people are more important than profits” (Howard, 2011). This paper will discuss the procedures put in place to ensure ethical behavior, their ethic of business and their corporate social responsibility and will focus on assessing the company’s contribution to the community.
As stated in Alec, Gonca & Efe’s (2011) journal, “the evolution of Corporate Social Responsibility (CSR) and the concept of Corporate Sustainability (CS) have converged resulting in a similar objective of achieving the balance between economic prosperity, social integrity and environmental responsibility” (Alec,et al., 2011). CSR is the concept coined to describe how organizations now consider the welfare of the people by being responsible for the impact of their activities on all groups of people involved and affected by their business, (ie. their employees, customers, stakeholders). Many businesses have taken CSR very seriously that they have gone beyond “following laws”, and do more
References: Katrinli, A., Gunay, G., Mehmet E. (2011). The Convergence of Corporate Social Responsibility and Corporate Sustainability: Starbucks Corporation 's Practices. Cambridge: The Business Review. Moronke, S. (2012). Impact of Ethical Leadership on Employee Job Performance. Journal of Business and Social Science. Schultz, H. (2010). It 's Not About the Coffee: Leadership Principles From a Life at Starbucks. Journal for Quality & Participation;Vol. 33 Issue 1, p20, 1/3p. Academic journal. Starbucks.Retrieved from http://assets.starbucks.com/assets/4dd6216d0fd0400f8689eceba0497e04.pdf http://www.starbucks.com/about-us Starbucks Recall Mugs. Injury Prevention; Feb2008, Vol. 14 Issue 1, p70-70, 1/9p. article Ethics and Compliance Webline. Retrieved from https://businessconduct.eawebline.com/ Hopkins, M. (2011). Definition of Corporate Social Responsibility. MHC International. P.2. article. Retrieved from http://mhcinternational.com/articles/definition-of-csr