A popular way to outsource tasks which are originally been achieved by internal worker to unknown, large and external crowds. Jeff Howe, who first creates the word, states that “Ceowdsourcing is an open call to an undefined group of people, it gathers those who are most fit to perform tasks, complex problems and contribute with the most relevant and fresh ideas to benefits from their inputs.” (Wikipedia) It is a new labor relationship which becomes popular in business by the spreading of Web 2.0 technologies. Companies give out the tasks on the Websites, and volunteers who are interested in the tasks will also post their answers on the websites.
Four types of crowdsourcing strategies:
Crowdfunding Crowdcreation Crowdvoting Crowd wisdom Steps of Crowdsourcing:
Web 2.0 is the Web-based technologies, and it is a significant tool to support crowdsourcing. Crowdsourcing is an essential way to allow a large number of users to share information and solve problems.
Company puts forward a question Company posts the question online Crowds solve and post solutions Crowds evaluate the solutions Company rewards the best solver Company own the ownership of the solution
Cheaper Labor Lower labor training costs Cut Operating Costs Access to Better Technology Increase Productivity
Employees Feel Threatened Loss of Control Lose Customers Security Issues Lower Quality Work
Company gain benefit
BUS 237 Group 2
Cisco Systems Inc.
It has used crowdsourcing since 2008 to create different language versions of its sites. This method offers the advantage of providing site versions that are more compatible with local cultures.
This is a crowdsourced version of the Olympic Games, where any person can do their own understanding of an Olympic performance.
It held an I-Prize contest in which teams using collaborative technologies created innovative...
References: 1. Concerns over quality When manageres put time into creating the suitable environmet and procedures for those who are involved, concerns over quality can be reduced. 2. Complexity Putting the resources into realistic work is not always an easy task, sometimes it 's quite complex to perform outsourcing.
http://en.wikipedia.org/wiki/Crowdsourcing http://www.cio.com/article/588139/Why_Cr owdsourcing_Isn_t_Always_Wise http://whatis.techtarget.com/definition/0,,sid 9_gci1241985,00.html http://en.wikipedia.org/wiki/List_of_crowds ourcing_projects http://www.impactwatch.com/2009/10-ways -to-use-crowdsourcing-for-business/
By Vivian Gao, Yating Han, Yu Liu, Yue Wang
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