University of Phoenix Material
Cross-Cultural Communication Matrix
Use the matrix to complete the country information. Write 3-4 sentences for each item.
Access the Business Around the World information by using the url: http://www.mhhe.com/business/buscom/bcommonline/. b.
Click on the map on the lower left corner of the page. Select three regions of the world to research by clicking on the map. Select one country from each of the three regions you selected to research. The Web site provides you with a good starting point. You may also want to use a general Internet search to find additional information. c.
Include APA formatted references on a separate page.
This assignment is due in Week Three.
Cross Cultural Communication
Preferred communication style
Non-verbal communication practices
Business communication norms
Strategies to increase cross-cultural communication
Conducting business in China requires speaking in quiet and gentle tones. Emotions of a conversation are not on display. Loud voices and emotions are perceived as lack of self-control.
In a business environment in China, avoid touching other people. Hand gestures while speaking is considered a distraction. Avoid constant eye contact. Constant eye contact is considered rude behavior.
In China, establishing personal and trusting bonds are expected. Business communication is only discussed after a strong bond is built. In a Chinese business transaction, patience and long-term business contact is expected.
Respect the business culture in China. Conduct business negotiations with a local person to help. A local business person can help strengthen future business relations in China.
Speaking loudly is acceptable. Silence is unacceptable. Physical contact is preferred.
Body language is expressive. Touches like pats on the shoulder are a sign of friendship. Intense and frequent eye contact shows a sign of sincerity.
Call to schedule business...
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