Throughout life, people are constantly faced by situations, which necessitate them to make crucial decisions. It is important for individuals to utilise critical thinking, as it assists them to make better decisions based on evaluation and proper reasoning. According to Richard Paul and Linda Elder, critical thinking is the art of judging ideas by evaluating and analyzing them on evidence and relevance grounds (Paul & Elder, 2009). Robyn Walker (2011) goes into further details when defining critical thinking by stating:
“Critical thinking is the intellectually disciplined process of actively and skillfully conceptualizing, applying, analyzing, synthesizing, and/or evaluating information gathered from, or generated by, observation, experience, reflection, reasoning, or communication, as a guide to belief and action” (Walker 2011, p.44).
By analyzing the two definitions given above, an individual can see that critical thinking involves formulating hypothesis, seeking explanations and gathering evidence in order to prove if a certain idea is correct or incorrect. Critical thinking requires an individual to be well informed about the topic in question and also involves the ethical component of listening to other people’s ideas, evaluating them and communicating honestly. This means that an individual has to reflect on several ideas, employ reason, contemplate on other people’s views and consider other individuals’ the level of understanding (Walker, 2011).
In every workplace, the employees are required to know their roles, the organisation’s values and its operations. For an organisation to achieve its goals it is not enough for the employees to memorise these key principles but they also need to work towards maintaining them (Ayad & Amine, 2010). To ensure that this objective is achieved, critical thinking must be employed as it helps the employees work diligently and efficiently towards the realization of the