Critical Success Factor

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|Business Information Systems 2012/13 – IT Systems Strategy |December 15 |
| |2012 |
|This assignment will analyse and examine the importance and relevance of ‘Information Audit’, ‘Critical Success |Summative Assignment |
|Factors’ and ‘Competitive Intelligence’, in the success of an organisation, relating the analysis and findings into| |
|a chosen organisation. | |

Table of Contents
Introduction 2

Information Audit 2

Critical Success Factor 4

Figure: 1 – Earl’s Critical Success Factor approach (Earl, 1989, p.72) 5

MITIE Critical Success Factors Analysis: 6

1. Business Objectives. 6

2. Critical Success Factors. 6

3. (IS) Information Systems Needs 6

Competitive Intelligence 7

Bibliography 9

Introduction

MITIE is the organisation selected for this analysis and examination of ‘Information Audit’, ‘Critical Success Factors and ‘Competitive Intelligence’. MITIE is an abbreviation of ‘MANAGEMENT INCENTIVE THROUGH INVESTMENT EQUITY’, an organisation which governs and provides facilities, energy and properties for contracted clients across the UK and internationally, although it is only just in the small scale, but with a great chance to expand. MITIE also offers services in consulting on property and energy strategy to delivering world class facilities services, (http://www.mitie.com). MITIE has been around for over 25 years



Bibliography: o Avison, D., Fitzgerald, G. (2006) Information Systems Development: Methodologies, Techniques and Tools, 4th ed, Wiley. o Earl, J. M. (1989) Management Strategies for Information Technology, Prentice Hall. o Henczel, S. 2001 The Information Audit: a practical guide, University of Michigan, K.G. Saur. o Henczel, S. 2000 The Information Audit As A First Step Towards Effective Knowledge Management: An Opportunity For The Special Librarian [Internet], pp.210-226. Available from: Accessed: 14 December 2012. o Scholes, J., Kevan, G., (1999) Exploring Corporate Strategy, 5th ed., Prentice Hall Europe. o The Telegraph (2008), Bulging order book makes Mitie a good proposition, available from: http://www.telegraph.co.uk/finance/markets/questor/2790282/Bulging-order-book-makes-Mitie-a-good-proposition.html> Accessed: 15 December 2012. o Whittington, R., Johnson, G., Scholes, J. (2008) Exploring Corporate Strategy, 8th ed, Prentice Hall Ltd. o Porter, E. M., (1998) Competitive Strategy: Techniques for Analysing Industries and Competitors, Free Press. ----------------------- Figure: 1 - Seven Stage Framework (Henczel, 2000)

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