Retaining and Motivating Employees
Human Resources are the most important resources for every organisation. Hardworking and productive employees require a long and costly process to select, train and develop. Replacing such employees with new recruits is a long and a costly process starting from advertising the vacancy to training and development. That’s why it is much better to retain the employees by keeping them motivated instead of losing them and recruit new once. It will save lots of time, money and efforts. Motivation as defined by the business directory is: “Internal and external factors that stimulate desire and energy in people to be continually interested and committed to a job, role or subject or to make an effort to attain a goal”.
Motivation is very important because it increases employee’s productivity and loyalty. People woks harder when they are motivated and satisfied. Companies with motivated staff are more productive and profitable than companies with demotivated staff. To motivate any employee you should know first what motivates him individually and then you can work on a plan and strategies to motivate him. There are many different motivators for the employees like recognition and appreciation, money, popularity, health, learning and development. It’s a very big mistake to think is the cash is the main motivator. More money does not always leads to happy employees. Money only is not enough. Extra money can be spent and forgotten easily and companies cannot just pay money when their employees are demotivated. There are many other ways to motivate the employees. For example: having accurate and clear job descriptions will help retaining the employees because they may leave the company when they are given more roles which is not included in their job contracts. Open Communication plays a role in the employee’s loyalty especially when the company financial information is shared frequently with them. This will make the employees feel secured and appreciated. Open Communication strengthen the relationships between the employees and the management. These relationships has direct impact in the company productivity and profitability. If these relationships are maintained well, they will lead to effective teamwork and better productivity. Company can have open communication by having regular meetings and updates. Such communication will make the employees feel that they are an important part of the team and their contributions are seen and appreciated. One of the most necessary elements employees are looking for is the flexibility. If the company is flexible with its employees when it comes to timings, off days, working hours and other rules, it will gain their respect and loyalty and they will perform better with a higher morale. Employees’ development and growth is another important and key factor in employees’ motivation. It can be done by sending them to specialised training courses, provide financial education assistance, rotate them in different departments to strengthen their knowledge and enhance their technical skills and competency. One to One coaching is a type of development and it cost time only. Having these things done well will motivate the employees and gain their loyalty to stay longer and perform better in the company. Recognition is another important factor in retaining and motivating the employees. Everybody needs recognition and appreciation. Managers should understand recognition very well as it has a magical effect on the employee’s performance. It also strengthen the relationship between the boss and the employees. It will make them feel valued and their work is appreciated which will encourage them to give more and work harder. Recognition will lead to greater satisfaction and will make the work interesting and will make the employees focus on the job he is doing rather than complaining. Also recognition is an indirect feedback to other employees who are not...
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