Critical Incident Response Plan Manual

Topics: Certified first responder, Emergency management, Incident management Pages: 94 (38426 words) Published: June 30, 2015


The Critical Incident
Response Manual

For

Supervisors And Managers

Lt. John Kane
D-PREP, LLC.
March 2004

CONTENTS

INTRODUCTION 3

MAJOR POINTS 5
TWO KINDS OF CRITICAL INCIDENTS 5
SUSPECT ADVANTAGES 6
PLAN FOR THE UNEXPECTED 8
LACK OF OFFICERS & SUPERVISORS 8
TRAINING ISSUES 9
TEAM BUILDING10
CLEAR SPEECH11
CRISIS MEDIA RELATIONS12
EVACUATION / EMERGENCY EVAC / RESCUE20
RISK v. BENEFIT ANALYSIS21
ROLE OF THE FIRE DEPARTMENT22

THE CRITICAL INCIDENT RESPONSE PLAN27
LOCATE – ISOLATE – EVACUATE27
MASS CASUALTY INCIDENT (MCI) PROTOCOL39
THE CHECKLIST56
ICS - THE INCIDENT COMMAND SYSTEM68
UNIFIED COMMAND79

SPECIAL TACTICAL CONSIDERATIONS
WEAPONS OF MASS DESTRUCTION85
HIGHRISE BUILDINGS89
LESSONS LEARNED FROM COLUMBINE90

SUMMARY AND CONCLUSION91
LT KANE BIOGRAPHY92

Lt. John Kane is a thirty-year law enforcement veteran who retired in July 2002 as the Day Division Watch Commander for the Sacramento Police Department. He currently teaches nationally on the topics of critical incident response and police response to local emergencies and disasters. A complete biography is attached to the rear of this document. He can be reached at the following address and numbers: Work and voice mail: 916-761-9130 Fax: 916-393-5310

Mailing Address:7485 Rush River Drive, Suite 710
Sacramento, CA 95831
Email address:ltjohnkane@dprep.com
Web Site:www.dprep.com
©Copyright 1997. DPREP,LLC. The material in this work is copyrighted and may not be reproduced or used in any way without the express written permission of the author.

INTRODUCTION

There are a very wide variety of critical incidents that are faced by our first responding law enforcement, fire and emergency medical service personnel. These incidents can range from natural disasters such as floods, wildfires and earthquakes, to manmade disasters such as Hazmat spills, plane crashes, the terrorist attack at Oklahoma City and the September 11th attack on the World Trade Center, along with the almost daily criminal occurrences of barricaded gunman, major crime scenes, explosions, hostage takings and active shooters.

The actions that are taken by these first responders are of paramount importance. These initial actions will determine the safety of the innocent civilians involved, the successful outcome of the incident and the ultimate successful prosecution of any suspect(s).

A major critical incident is every first responder’s nightmare. At the onset, there is usually minimal information about what is going on, and the information that is received is usually fragmented and sometimes conflicting. Most of the initial information received will be coming from panicked and confused civilians or public safety first responders that are just arriving on scene and becoming directly involved in a small segment of the event. To compound the problem, depending upon the physical location of the agency supervisor, he or she can be many minutes away from the incident and there can be a significant lack of command authority.

The first twenty to sixty minutes of an incident are the most critical. The policies and procedures that we follow during this initial stage of response to stabilize the event can set the tone for the entire incident. It will determine whether or not we have organized and focused resources on scene, or whether we are fighting from behind the power curve during the entire incident.

The sad reality that we had to face with Columbine and other critical incidents was that the emergency response is going to fall to the patrol officers, firefighters and paramedics who get there first. The old luxury of having to secure a perimeter and wait for managers, reinforcements, special...
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