Critical Analysis of Staffinf Issues in Hsbc

Topics: Human resource management, Human resources, HSBC Pages: 50 (18122 words) Published: April 22, 2012
Critical Analysis of Selection Process and Staffing Issues of HSBC UK Bank

Table of Contents
Executive Summary:4
1. Introduction6
1.1.Company Profile:12
1.2.Research Aim and Objectives14
1.3.Research Question14
1.4.Scope of the Study15
1.5.Research Aim15
1.6.Significance of Study16
2. Literature Review19
2.1. Importance of Human Resource Management in an Organization:20
2.2. Importance of Human Resource Management for the Employees:21
2.3. Recent Changes in the Human Resource Management Approach:23
2.4. Human Resource Management Issues on Top UK Organizations:25
2.5. Benefits of the HR Modification Programs34
3. Methodology37
3.1. Approaches Used for Conducting Qualitative Research Methodology37
3.2. Case Study37
3.3. Interviews38
3.4. Disadvantage of Qualitative Research Methodology:40
3.5. The Role of Qualitative Research Methodology in the analysis:41
3.6. Limitations of Qualitative Research Methodology42
3.7. Approaches applied to deal with Staff-Related and selection process Issues:42
4. Critical Analysis:46
4.1. HSBC Bank’s present approach to Human Resource Management46
4.2. Study and Approach:48
4.3. SWOT Analysis:49
4.4. Online Survey:51
4.5. Interviews62
5. Conclusion and Recommendations:66

Executive Summary:

The report given below focuses on employee selection and recruitment process issues of world’s largest financial organization HSBC UK bank. The HSBC bank has been experiencing the issues related to its employee selection and training procedures which rather have impacted the human resource management practices of this organization. The implementation of effective and appropriate procedures becomes extremely important to ensure that organization is moving on the right track of prosperity with the active involvement of its employees. The employees being the vital part of the organization, the action taken by HSBC bank on the given issues seems quite ineffective. The poor human resource management practices in this context complied by HSBC bank has impacted the employees of the organization by bringing more of negative vibes within the company and thus the level of employee enthusiasm to strive to the accomplishment of organization goals has lowered considerably. The proposed thesis primarily focus on the issues of recruitment and training procedures of HSBC bank by exploring the various factors which contributed to the drastic downfall of this financial organization. The thesis will cover the analysis made after collecting the relevant data from various resources to research the subject chosen. The critical analysis section of the thesis describes the interview conducted involving a small of group of HSBC UK bank employees. The interview result highlights the stands of organization employees on the HRM practices of HSBC bank and the efficiency of actions taken by HSBC bank to address this issue.


1. Introduction
Most of the global organizations have realized the need of human resource management and the necessity of fixing the issues related to this department of respective organization. But as a matter of fact most of the companies still believe in having the organization’s financial growth and benefits as the crucial goal or objective rather than considering its human resources as important as its goals. Nurturing a powerful human resource management culture that emphasizes corporate competencies and values always leads to synergetic benefits. The employees of a company hold a significant place in increasing both internal and external development of an organization by underlining corporate competencies and values. The given thesis mainly deals with an attempt that actually explores the current human resource management issues related to UK’s largest financial organization HSBC bank. The study includes the...

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