creating hiring modules

Topics: Rasmussen College, Management, Aerosmith Pages: 4 (564 words) Published: May 30, 2014


Creating Hiring Modules
Clinton Angel
Rasmussen College

Receptionist
1. Tell me about a time when you had to deal with an irate customer. 2. Give me an example that would show that you've been able to develop and maintain productive relations with others, though there were differing points of view. 3. Tell me about a difficult situation with a co-worker, and how you handled it. 4. Tell me about a time when you made a lasting, positive impression on a customer. 5. Tell me about a time when you had to balance competing priorities and did so successfully. 6. Tell me about a time when you had to pick out the most important things in some activity and make sure those got done. 7. Tell me about a situation in which you were able to find a new and better way of doing something significant. 8. Tell me about a time when you were tolerant of an opinion that was different from yours. 9. Describe for me what you do to handle stressful situations. 10. Tell me about a time when you set your sights too high (or too low).

Office Manager
1. Tell me about a time when you accomplished something significant that wouldn't have happened if you had not been there to make it happen. 2. Tell me about a time when you were able to step into a situation, take charge, muster support and achieve good results. 3. Describe for me a time when you may have been disappointed in your behavior. 4. Tell me about a time when you had to discipline or fire a friend. 5. Tell me about a time when you've had to develop leaders under you. 6. Describe for me a situation where you persuaded team members to do things your way. What was the effect? 7. Tell me about a time when you had to present a proposal to a person in authority and were able to do this successfully. 8. Tell me about a time when you were able to motivate others to get the desired results. 9. Tell me about a difficult situation with a co-worker, and how you handled it. 10. Tell me...

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