CPOE case study
CPOE case study
1. Provide a brief overview of the case (one paragraph or less). What is this case about?
-This case study talks about Emory Clinic implementing a computerized provider order entry system and describes the changes the clinic went through. The case study also talks about how the system affected the hospital and the healthcare works when implementing to system. It discusses people’s reaction to the system and the advantages and problems that arise when the system was being implemented.
2. What is the purpose of a CPOE system?
-The purpose of a CPOE system is it was designed to reduce, or, whatever possible, eliminate handwritten orders. Some of the advantages of the CPOE system over the handwritten process are that they are less likely subject to errors, free of handwriting identification problems, less subject to errors, and provide “real time” decision support.
3. How might a CPOE system change work flow in a medical setting? What type of business process reengineering (BPR) occurred at Emory as part of this project?
-The type of business process reengineering that occurred during the implementation of the CPOE system was the shift in the workload. According to the case study, the CPOE system was an overall positive in the workforce as it reduced errors in a medical setting. Instead of handing off orders to intermediaries, they can just directly enter an order to the system for others to see. There was a natural shift in workload from nurses, pharmacists, social workers, ward clerks, and other healthcare providers to physicians. Doctors were left with a higher workload due to the change of the process and the case study states that they hate it. The CPOE system created a new workplace dynamic in which the doctors responsibility for order entry was not always clearly defined. On the other hand, some other healthcare works got less of a workload. For example pharmacist Tony Ottaviano stated that his workload was reduced freeing up more time
1. Provide a brief overview of the case (one paragraph or less). What is this case about?
-This case study talks about Emory Clinic implementing a computerized provider order entry system and describes the changes the clinic went through. The case study also talks about how the system affected the hospital and the healthcare works when implementing to system. It discusses people’s reaction to the system and the advantages and problems that arise when the system was being implemented.
2. What is the purpose of a CPOE system?
-The purpose of a CPOE system is it was designed to reduce, or, whatever possible, eliminate handwritten orders. Some of the advantages of the CPOE system over the handwritten process are that they are less likely subject to errors, free of handwriting identification problems, less subject to errors, and provide “real time” decision support.
3. How might a CPOE system change work flow in a medical setting? What type of business process reengineering (BPR) occurred at Emory as part of this project?
-The type of business process reengineering that occurred during the implementation of the CPOE system was the shift in the workload. According to the case study, the CPOE system was an overall positive in the workforce as it reduced errors in a medical setting. Instead of handing off orders to intermediaries, they can just directly enter an order to the system for others to see. There was a natural shift in workload from nurses, pharmacists, social workers, ward clerks, and other healthcare providers to physicians. Doctors were left with a higher workload due to the change of the process and the case study states that they hate it. The CPOE system created a new workplace dynamic in which the doctors responsibility for order entry was not always clearly defined. On the other hand, some other healthcare works got less of a workload. For example pharmacist Tony Ottaviano stated that his workload was reduced freeing up more time