Cover Letter

Topics: Technical support, Management, Customer service Pages: 2 (221 words) Published: December 3, 2014
Cover Letter

I would like to apply for the role of Intermediate Support Developer in your organization as the details of the job role and company itself are very appealing to me. I have enclosed my resume for your consideration. I am an enthusiastic and high-achieving IT professional with a Masters of Computer Science. I have exceptional technical and analytical skills, with over 3 years’ experience in providing application support at level 1 and 2 for critical business applications with additional duties of unit and integration testing, technical documentation and prioritising and allocation of user tickets. I possess the ability to take initiative with a positive and friendly attitude. My excellent communication skill helps me understand user’s requirements to provide them with an excellent customer service. Working in a highly dynamic work environment, has given me the sound knowledge of interacting with business users and external stake holders, finding technical solutions, answering questions quickly, and leaving a mark of satisfaction in customer’s mind. You will find me to be positive, ready to learn and hardworking who has ability to multitask and communicate effectively with non-technical users. I believe my attitude, expertise, skills, and excellent time management skills will prove to be an asset to the organization. Thank you for your time and I look forward to hearing from you. Sincerely,

Kulwinder Kaur
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