Course Project Paper Gm591
Overcoming Communication Shortfalls
John R. South, Jr.
8736 Lock 17 Road
Bessemer, AL 35023
Phone (205) 914-1480 jrsouth5358@bellsouth.net Keller Graduate School
GM591 - Leadership and Organizational Behavior
Professor Patrick Kinane
April 18, 2010
Overcoming Communication Shortfalls
Introduction
The organization that will be used as the topic of my course project will be my current employer, Cullum Detuners, Ltd. (CDL). CDL is a design-build company that provides acoustic support for the gas turbine industry. The headquarters for the company is U.K. based and employs mainly British personnel for the management team. Over the last few years the company has been extremely profitable but growth has been stagnant. Workload in our U.K. facilities has diminished even during this extremely busy work time for the company. In the recent years the management team has determined that the actual fabrication of the products could be off-shored at tremendous cost savings to the organization. This reduction in U.K. factory workers has caused some strife within the home office.
With the recent reductions in U.K. workforce we have seen overall retirements increase and the loss of critical employees. This loss of long term employees within the office staff has created some distinct communication issues. Through this lack of communication power and politics has become the norm for daily working within the home office. With the missing communication model we have seen the directors take the position of defending their groups and creating a power struggle for the overall leadership role among the directors. This situation is exacerbated by the long term illness that has kept our managing director to a very small part time role within the company. This has left the three directors trying to manage themselves and the overall organization. This jealousy has reduced communication within the combating groups to a minimum.
Through the use of the organized
John R. South, Jr.
8736 Lock 17 Road
Bessemer, AL 35023
Phone (205) 914-1480 jrsouth5358@bellsouth.net Keller Graduate School
GM591 - Leadership and Organizational Behavior
Professor Patrick Kinane
April 18, 2010
Overcoming Communication Shortfalls
Introduction
The organization that will be used as the topic of my course project will be my current employer, Cullum Detuners, Ltd. (CDL). CDL is a design-build company that provides acoustic support for the gas turbine industry. The headquarters for the company is U.K. based and employs mainly British personnel for the management team. Over the last few years the company has been extremely profitable but growth has been stagnant. Workload in our U.K. facilities has diminished even during this extremely busy work time for the company. In the recent years the management team has determined that the actual fabrication of the products could be off-shored at tremendous cost savings to the organization. This reduction in U.K. factory workers has caused some strife within the home office.
With the recent reductions in U.K. workforce we have seen overall retirements increase and the loss of critical employees. This loss of long term employees within the office staff has created some distinct communication issues. Through this lack of communication power and politics has become the norm for daily working within the home office. With the missing communication model we have seen the directors take the position of defending their groups and creating a power struggle for the overall leadership role among the directors. This situation is exacerbated by the long term illness that has kept our managing director to a very small part time role within the company. This has left the three directors trying to manage themselves and the overall organization. This jealousy has reduced communication within the combating groups to a minimum.
Through the use of the organized
References: (Lewis J P 2003 Project Leadership)Lewis, J. P. (2003). Project Leadership. New York, NY: McGraw-Hill. (McNamara C 2007 Developing Your Strategic Plan)McNamara, C