Course Material for Mba Hr People

Topics: Management, Human resource management, Marketing Pages: 202 (68343 words) Published: March 19, 2011
Faculty of Management Studies
University of Delhi, Delhi -110007

M.B.A. (Full Time): 2006-2008

Course F-106: Human Resource Management

Kuriakose Mamkoottam
Tanuja Agarwala
A. Venkat Raman

MBA (Full-Time) 2006-2008
Course: F-106: Human Resource Management
Resource Faculty: K.Mamkoottam, Tanuja Agarwala & A. Venkat Raman SessionTopicCaseFaculty















Concepts & Perspectives

Job Analysis & Role Description

Corporate Objectives & HRP

Recruitment & Selection

Induction & Socialisation

Performance Appraisal

Training & Development

Wage Determination

I.R. & Trade Unions

Grievance Resolution

Dispute Settlement

Employee Empowerment

Project Presentations

Course Evaluation


General Manager (O)

Titanic Steel Limited

Zeus Pharmaceuticals

Gamut Electronics

Total Industries

Mindset for Quality

Compensation Crisis

Steel Works Limited

Unbreako Limited

Power Supply Corp.

Cultural DivideKM/TA/AV















1.D.A. DeCenzo & S. Robbins, 2004. Human Resource Management, John Wiley 2.Ratna Sen, 2003. Industrial Relations in India, Macmillan India  

MBA (FT) Course (F-106) -Human Resource Management

Teaching Methodology & Evaluation

The course on Human Resource Management is designed to follow a case-based approach. Discussions of each major topic will follow analysis of a case as noted against the topic in the course outline. The cases will be made available in advance so that participants are able to study the case thoroughly before they are introduced in the classroom.

It is important that the case is understood well before attempting to analyse it and find solutions to the problems identified in the case. The quality of case analysis and consequent solutions recommended will depend largely on the knowledge of theoretical concepts as well as practical implications of various issues involved in the management of human resources.

Each participating student in the programme will be evaluated on the basis of the following:

1.Attendance in the classroom
2.Participation and contribution in the class room
3.Classroom / midterm tests
5.Semester-end Examination


Case-1: Downsizing and HRM

Sukumar Vyas read the message on his E mail. It was an anxious and urgent message from sudeep Rai, the vice-president of human resource development (HRD) at Trifle India Ltd. (TIL). It read: "TIL is downsizing in a big way, and this comes as a shock to me. It was not on the agenda when I accepted their offer, and I am wrecked by a tremendous feeling of despair over this exer¬cise. The agitation I am feeling is straining my objectivity. I need to talk to you urgently."

Vyas pondered for a minute. Rai's inner conflict was not alien to him. However, he also knew that Rai would have to experience this conflict if he had to find a solution. Vyas' message back to Rai read: "I know your feeling. But you need to sift anger from concern. It can be debilitating. Do not react. You need to respond. There is no value in pitting `what was' with `what is.' You are at TIL and there is a development metaphor in downsizing too, if you look for it. I will now speak to you on Saturday, 10 P.M. Rai read the message with disappointment. He had hoped that his former professor and guide of 15 years would once again provide him with some much needed light on his new dilemma. His feeling of disappointment with TIL was overwhelming. When he left Keelo India to join TIL, there were many more changes to cope with than just a new job in Bombay. For one, he was leaving behind his...

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2. Bessant,John, Paul Levy, Clive Ley, Stuart Smith and David Tranfield. 1990.
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6. Dunlop, John, 1958. The Industrial Relations System, London: Holt.
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Edinburgh, Department of Business Studies
11. Hundley, G. 1988. "Education and union membership” British Journal of
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12. Iyengar, Jayanti. 2000.
"A Decade of reforms sees $28 billion foreing investment inflow", New Delhi: The Economic Times, May 01, 2000. Page 1.
13. Lawler, J.J. 1986. "Union Growth and Decline: The impact of employer and
union tactics", Journal of Occupational Psychology, 59, 217-230
13. Mamkoottam, K. 1990.
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17. Mamkoottam, K. 1997.
19. Pollert, Anna. 1999 "Trade Unionism in Transition in Central and Eastern
Europe", European Journal of Industrial Relations, Vol.5, No 2, 209-234
20. Porter, Michael. 1990.Competitive Advantage of Nations, New York: Free Press.
"Revolution in Three Quarters Time: Lessons from the Diffusion of Advanced Manufacturing Technologies", Brighton: Centre for Business Research, Brighton Polytechnic.
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