The culture of an organization is the set of values, beliefs, behaviors, customs, and attitudes that helps its members understand what the organization stands for, how it does things, and what it considers important"(Griffin, 49). In other words, "the way things work around here" (Dr. Williams). In order for any small business or large corporation to be successful, the employees must understand what is expected of them. While things might be slightly different in a large corporation versus a small "mom and pop shop", the goal of both is the same. MAKE THE BUSINESS MONEY. The topic of my paper will be on makes a good corporate culture. Running a business is not so much about the particular business but instead about the "sound business philosophies" that are shared by every level in the organization (Chapin, 1). Fortunately for smaller business's, finding those "business philosophies" are not as hard or have the need to be as complex as big corporations. According to Steven Chapin, author of "Building a Sound Company Culture", there are four basic building blocks that serve as a strong foundation for the company. These four blocks are integrity, leadership, dedication, and service. "Integrity is the keystone" (Chapin, 1). Complete honesty is the ethical way and should be the only way that one does business. Without integrity, there would be no trust between your company and the customers. When clients and consumers trust you, they want to do business with you and will continue to do business with you until they feel as though the integrity has been sacrificed. The second "building block" for a sound corporate culture is leadership (Chapin 1). Leadership is not only a quality that upper management and managers need to have, but instead it is a quality that all members of a business should develop (Chapin, 1). If a company only had one "leader" then the company would not be very successful because that particular person would be only person to...
Please join StudyMode to read the full document