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Corporate Culture

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Corporate Culture
Corporate Culture
(a) What do you think is the dominant corporate culture in your organization?
Describe some of the features of this culture, what shaped them, and comment on their effects (both positive and negative) on organizational performance and staff behaviour and motivation.
(b) Could some of the negative cultural features be changed or minimized?
If yes, describe how you would go about changing them using any change model you like and what resources/support are needed. Suggest the ways of handling resistance or objection from staff or other barriers in the process of change.

Introduction
Corporate Culture is an observable, powerful force in any organisation. It is made up of its members ' shared values, beliefs, symbols and behaviours (Ott,1989). The organisations culture guides individual decisions and actions at the unconscious level. As a result, this culture within an organisation can have a potent effect on a company 's well being and success. Some consider company culture to be the glue that holds everyone together while others compare it to a compass providing direction. Operating largely outside our awareness, corporate culture creates a common ground for team work and reduces uncertainty by offering a language for interpreting events and issues. Company culture, effectively provides a sense of order and contributes to a sense of continuity and unity.
The writer has been working in a leading private hospital in Hong Kong for more than 10 years which offers a comprehensive range of medical services. In the following sections, the writer would like to discuss the dominant corporate culture this organization. This article would also discuss what shaped them and comment on their effects (both positive and negative) on organizational performance and staff behaviour and motivation.

Background of the Organisation
The hospital is one of the most famous of the Hong Kong hospitals, has established more than eighty years, owned by majority



References: Cesur, E. (1999). Organizational culture and cultural change problems in business enterprises Sakarya University. Master’s dissertation, Institute of Social Sciences, Sakarya, Turkey. Erkmen, T. (1998). A comparison of change engineering and organizational culture perceptions. doctoral dissertation, Istanbul University, Institute of Social Sciences, School of Business Administration, Behavioral Sciences Department, Istanbul, Turkey. Erickson, T.J. (1992), "Beyond TQM: creating the high performance business", Management Review, Vol. 5 pp.58- 60. Fuchsberg, G. (1992), "Total quality is termed only partial success", The Wall Street Journal, October 1, Hubiak, W.A., O 'Donnell, S.J. (1996), "Do Americans have their minds set against TQM?", National Productivity Review, Vol. 15 pp.19-20. Knox, S., & Irving, J.A. (1997). Nurse manager perceptions of healthcare executive behaviors during organizational change. Journal of Nursing Administration, 27(11), 33–39. Ott, J.S. (1989), The Organizational Culture Perspective, The Dorsey Press, Chicago, IL, . Pheysey, D.C. (1993). Organizational cultures, types, and transformations. New York: Routledge. Shaw, J. (2002). Tracking the merger: The human experience. Health Services Management Research, 15(4), 211–223.

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