Preview

Cornell Cooperative Extension

Good Essays
Open Document
Open Document
808 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Cornell Cooperative Extension
Employment Selection and Training and Development ProgramJohn Dodo
HRM/420August 12, 2014Mrs. JonesEmployment Selection and Training and Development ProgramCase #1 Workplace diversity selection for Cornell Cooperative Extension
Cornell Cooperative Extension is preparing to become an organization the supports diversity and pluralism. In order to become more diverse, Cooperative Extension developed strategies to become more diverse through new recruitment styles and education on becoming a diversified organization. Diversification provides a competitive edge, and it enables the organization to tap it to new markets increasing effectiveness and productivity. In order to become more diversified, Cornell Cooperative Extension must utilize
…show more content…
With a more diverse staff, the hopes improving the organizations intercultural effectiveness, providing more learning opportunities that are planned, systematic, and address personal and organizational issues will become more inclusive. This change will require action and authentic leadership. This strategy of position development, recruitment, and selection and support stages is one way to encourage organizational change. If the right efforts that address diversity and pluralism are made, this will increase the potential for effectiveness and …show more content…
Today, Enterprise is the largest car rental business in North America with more than 7,000 offices in the U.S. and 900 in Canada, Puerto Rico, the UK, Germany, and Ireland. Customer satisfaction is a key driver of growth for Enterprise delivering first class customer service. Enterprise strives to hire, develop, and train its staff through effective training and development. Employees at enterprise achieve promotion within the company reaching their full potential. This promotional strategy reduces the need for external recruitment. This is a cost effective way for Enterprise to manage its people.
Since Enterprise offers career opportunities from within the company, employees remain happy, and stay longer giving their best. The need for external recruiting is still required with growth and diversification being factors. This allows the opportunity to provide new skills and increase business capacity for expansion. In order to attract high quality candidates, Enterprise hires student interns who work as liaisons for potential applicants.
Below is an example career path that student interns strive to achieve with a career at Enterprise, this is another recruiting tool

You May Also Find These Documents Helpful

  • Satisfactory Essays

    Enterprise Rent-a-Car

    • 684 Words
    • 3 Pages

    Enterprise was the market leader of the car rental business and was the highest revenue producer. The main success of its business was its concentration on a single market segment and consistent delivery of services to its customers and care for employees. Thus, the industry of car rental was increasing significantly and hence there were number of opportunities and threats Enterprise could face in its few coming years.…

    • 684 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    Research

    • 2418 Words
    • 10 Pages

    Introduction- Enterprise Rent-A-Car (Enterprise) was founded by Jack Taylor in 1957 in the basement of a car dealership in St Louis in the USA. The business began with only seven cars. Today, Enterprise is the largest car rental business in North America with more than 7,000 offices in the USA and more than 900 in Canada, Puerto Rico, the UK, Germany and Ireland. In 2007, Enterprise had 728,000 rental cars in use, employing over 65,000 people with an annual turnover of over £4.5 billion. There are four operating units: Enterprise Rent-A-Car, Enterprise Fleet Management, Enterprise Car Sales and Enterprise Rent-A-Truck. Whilst customers within each of these markets need different products, all customers, whether business or private, need a speedy, convenient and reliable service.…

    • 2418 Words
    • 10 Pages
    Good Essays
  • Good Essays

    Enterprise Rent-a-Car (Enterprise) is the largest rental car company in North America with more than 65,000 employees across five different countries. Enterprise is a big company that has the approach and feel of a small business. Its mission is to “fulfill the automotive and commercial truck rental, leasing, car sales and related needs of our customers and, in doing so, exceed their expectations for service, quality and value.” (Enterprise Rent-a-Car, 2007) Enterprise strategy to achieve and fulfill its mission started by Jack Taylor’s simple philosophy: “Take care of your customers and employees first, and profits will follow.”…

    • 801 Words
    • 4 Pages
    Good Essays
  • Good Essays

    What do you think of when you hear “Enterprise Rent-A-Car”? Do you think of “We’ll pick you up”—the catchphrase that reflects the company’s willingness to come to your door when your car’s in the shop or you’re ready to take a trip? You probably don’t think “largest rental car company in the United States” or “hires more college grads than any other company.” Both of those descriptions are true, however. The company started in St. Louis when Jack Taylor opened a tiny auto-leasing business and named it after the aircraft carrier on which he’d served. When the company transitioned to car rentals, it retained its downtown locations, focusing on leisure rentals and auto insurer referrals rather than the airport business travelers. This unique business model allowed it to grow beyond the notice of competitors like Hertz, which paid little attention to Enterprise until it began advertising nationally in 1989 with images of that car wrapped in brown paper, on its way to a customer pick up.…

    • 868 Words
    • 4 Pages
    Good Essays
  • Better Essays

    One of the step’s leaders and managers can take is to incorporate diversity training of the organization. This big step puts the organization on its way toward maintaining a well balanced diverse organizational culture within a company. When it comes to managing diversity in the workplace, there are many attributes that go into a successful training session. (Jones, 2011, p. 164), “managers can take steps to change attitudes and values and promote the effective management of diversity.”…

    • 2979 Words
    • 9 Pages
    Better Essays
  • Better Essays

    Enterprise

    • 873 Words
    • 3 Pages

    All companies provide customers with a car to drive but Enterprise took a unique approach to the car renting experience. Although Enterprise is the largest and possible most well-known rental car company, they focused on giving each customer time and personal attention the way a small business would. This helped Enterprise get a large repeat customer base and also proves to be good for word of mouth advertising. They also offered the personalized “we’ll pick you up” campaign which made car rental more convenient for customers.…

    • 873 Words
    • 3 Pages
    Better Essays
  • Powerful Essays

    Whole Foods

    • 13241 Words
    • 53 Pages

    Ferris, Gerald R., Dwight D. Frink, and Carmen M. Galang. "Diversity in the Workplace: The…

    • 13241 Words
    • 53 Pages
    Powerful Essays
  • Good Essays

    Today, no market is more competitive than the market for employees. The challenge for organizations is not only to make potential employees aware of their company as a good place to work, and bring the best applicants…

    • 473 Words
    • 2 Pages
    Good Essays
  • Better Essays

    References: Canas, K., & Harris , S. (2014). Opportunities and challenges of workplace diversity : theory, cases and exercises. (3rd ed.). Upper Saddle River, NJ : Pearson Education, Inc.…

    • 787 Words
    • 4 Pages
    Better Essays
  • Good Essays

    Enterprise Rent a car is a multibillion dollar industry leader in the car rental business. The company was founded in 1957 and generates annual revenue of 10.1 billion with over 900,000 cars in its fleet and with the help of 66,000 employees. The company was build on the idea that the biggest ideas are the simplest and should be customer focused. “Take care of your customers and your employees first and growth and profits will follow” (Jack Taylor, founder of Enterprise)1…

    • 313 Words
    • 2 Pages
    Good Essays
  • Better Essays

    References: Harvey, Allard, C. J. (2009). Understanding and managing diversity . (4 ed.). New Jersey: Pearson Prentice Hall…

    • 1364 Words
    • 6 Pages
    Better Essays
  • Powerful Essays

    Diversity must be created and maintained with in organizations. The purpose of this paper is to examine the impacts of diversity onto an organization in addition to explaining the legally mandated and stakeholder driven explanations for mandatory diversity.…

    • 1641 Words
    • 7 Pages
    Powerful Essays
  • Better Essays

    Enterprise Rent A Car

    • 1428 Words
    • 5 Pages

    Enterprise Rent-A-Car, was founded by Jack Taylor in 1957 in a basement of a Missouri Cadillac dealership with only seven cars. Today, Enterprise has more than 800,000 vehicles and nearly 7,000 locations. Their main business activity is to provide rental vehicles to customers. This privately owned company, what is known to be America’s #1-car rental company, has dedicated themselves to creating the best customer service throughout their service line in addition to being successful in the industry (Kazanjian, 2007). As stated by Weinstein, “Enterprise offers an excellent opportunity to explore the nature in which customer demand initiates organizational response, which in turn leads to organizational progress” (Weinstein, 2012).…

    • 1428 Words
    • 5 Pages
    Better Essays
  • Better Essays

    Kerr, M., Struthers, R. & Huynh, W. (2001) Work force Diversity. AAOHN Journal, 49 (1) 14-21. Retrieved August 20, 2005 from the Proquest database.…

    • 981 Words
    • 4 Pages
    Better Essays
  • Better Essays

    The case study is about Enterprise Rent a Car, which initiated its business in the year 1957 at USA. The company slowly expanded its business and now they have more than 65000 workforce presented. The company is highly depending upon their workforce and to retain them longer, they use to give them training and development with passage of time. Hence, the company also do workforce planning for fulfilling future needs of the workforce.…

    • 995 Words
    • 4 Pages
    Better Essays

Related Topics