Controversial Decision Making

Topics: Health care, Strategic planning, Decision making Pages: 3 (1071 words) Published: October 7, 2013


Controversial Decision Making

MHA 601 Principles of Health Care Administration

Controversial Decision Making
All of the toughest decision making responsibilities will fall to the CEO of an organization. When a highly controversial issue is thrown into the mix, then the CEO has an increased responsibility to make the best decision for all people involved without creating negative whiplash. The issue of an employee who possibly had HIV/AIDS and was working in the operating room, would fall into a highly controversial issue. If this situation is not handled with the utmost care, the negative whiplash resulting from the wrong decision could have a devastating impact on the entire community and the world. As the CEO of this medical center, this situation would be the highest priority, especially since the story has already been leaked to the media and the media has issued a deadline for a press release.

To begin with, the CEO must revisit the organization’s mission and vision statements to insure that all decisions will be aligned. The mission statement for the Community Medical Center reads like this: “We are committed to excellence in providing compassionate, personalized health care through mutual trust and respect, education and leadership, efficiency and service, and access and quality. We believe that by working together, we will improve the health of the community we serve” (SHRM, 2011, ex 3). This mission stands on trust and respect, and if the CEO doesn’t have concrete proof that this nurse is HIV/AIDS positive, then the CEO should attempt to get as many facts as possible before making a decision.

A vision statement is a future standard, goal or objective that the organization is striving to attain (Tingum, n.d.). Vision statements can state one single objective, or they can have multiple goals. These statements can also be updated and modified depending on the direction that the organization is taking. The...

References: Johnson, J. A. (2009). Health Organizations: Theory, Behavior, & Development. Sudbury, MA: Jones & Bartlett Publishers.
Society for Human Resource Management. (2011, December 22). Mission Statements: Company Mission Statement Examples. Retrieved from: http://www.shrm.org/templatestools/samples/policies/pages/missionstatementgeneral.asp x.
Tingum, J. (n.d.). Examples of Vision Statements in the Health Care Industry. Houston Chronicle. Retrieved from: http://smallbusiness.chron.com/examples-vision-statements- health-care-industry-17637.html.
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