Control Phase Dmaic

The control phase is aimed at sustaining the improved solutions. We want to standardize the solutions and implementation plan with the company's lifestyle. We will develop a control plan, use statistical process control, enact our total implementation plan, use a cost-benefit analysis, and finally celebrate the success. The use of statistical process control will help us monitor where the new process is and how things are performing. It will show things such as our new standard deviations and defects per million opportunities. The control phase helps to monitor and manage risk. There is no point for all this work to just go back to where we once were so it is imperative to put control devices on the new process. Such processes that may be monitored and fixed are faulty parts and service delivery issues, but they can really be anything. The process improvement typically will benefit a company for years to come and so the control phase is important to keep the ball rolling. This phase address potential process failure and risks, establishes measurements and specifications, and very importantly a fall back net or response plan. This takes a critical thinker to find glitches and devise a way to address the issues and get back on track. What will be the corrective action if the plan strays? The control phase helps make sure that critical skills improve and are maintained through standard operating procedures and training. Finally the project can be completed in budget and on time. Charting the process after implementing the plan can be done with tools such as SPC and what it does is help figure out where the new process is and if we are meeting process capabilities. We want things to be stable and working to our specifications. Different control charts will be used for different data that we are trying to monitor. The FMEA can be used again. The cost benefit analysis asks certain questions such as have we generated more revenue, decreased failures in process,