Contemporary Management Unit 3 Case study

Topics: Management, Human resource management, Human resources Pages: 6 (955 words) Published: June 8, 2015


Case Assignment:Responses to “A Historic Succession at Xerox”
Contemporary Management By: Gareth R. Jones & Jennifer M. George
Pages 174, 175

Author: Keiser University
Fort Lauderdale, Florida

Date: January 27, 2013

A Historic Succession at Xerox

1. Why was the succession of Ursula Burns to the top position at Xerox considered historic? (Contemporary Management-Seventh Edition by Gareth R. Jones & Jennifer M. George, Page 175)
The succession of Ursula Burns to the top position at Xerox was considered historic because she was the first female CEO to take the reins from another woman. She was also the first to lead a large public company. She helped downsize the workforce by 40% spear-headed Xerox’s move out of manufacturing with Flexotronics, now making most of the actual copiers. She also identified some gabs in its offerings, filling them with lower-end products from Xerox or partners. That has given the company its larges product portfolio in history and allowed it to be more competitive in selling to small and midsize businesses. She was successful because of her restructuring and maintained Ethically and Socially Responsible Standards. (Contemporary Management-Seventh Edition by Gareth R. Jones & Jennifer M. George, Pages 174 & 175)

2. Why are there so few women and minority CEOs of large corporations? (Contemporary Management-Seventh Edition by Gareth R. Jones & Jennifer M. George, Page 175)

There are so few women and minority CEOs of large corporations because the C-suite continues to be dominated by men. Women make up 59.6% of the U.S. Labor Force, fewer than 16% of top corporate officers are female according to Catalyst, an advocacy group that tracks women’s advancement in the work place. . (Contemporary Management-Seventh Edition by Gareth R. Jones & Jennifer M. George, Pages 174 & 175)

I believe that all companies do not manage diversity appropriately and that is why there are fewer women and minority CEOs in the work place as well. They are not given the opportunity because those companies are not managed ethically nor use the any building management skills for employees to be successful. There are companies that do not have the Strategic Human Resource Management to help employees achieve their goals and expectations. I believe that sometime in the future, there will be more women and minority CEOs in the more successful companies.

3. What steps have managers at Xerox taken to effectively manage diversity? What are consequences of these initiatives? (Contemporary Management-Seventh Edition by Gareth R. Jones & Jennifer M. George, Page 175)

The steps that managers at Xerox have taken to effectively manage diversity are to use the Strategic Human Resource Management effect and managed ethically. Having an Executive Diversity Council, Leadership Programs and performance reviews that rate managers on the ability to recruit mentor and promote underrepresented groups. (Contemporary Management-Seventh Edition by Gareth R. Jones & Jennifer M. George, Page 174)

These managers also used organizational control which they controlled the process whereby managers monitor and regulate how efficient and effective an organization is and its members are performing the activities necessary to achieve organizational goals. (Contemporary Management-Seventh Edition by Gareth R. Jones & Jennifer M. George, Page 382)

The consequences of these initiatives is to have a better work environment, managing Ethically and using components of Human Resource Management is having a successful business with excellent work ethics. Having a better work place means obtaining a better atmosphere in the work environment, producing better quality work, boosting employee relations as well. These consequences usually have led to above average results in the production of work. Simply removing the stereotyping and giving...


References: Contemporary Management-Seventh Edition by Gareth R. Jones & Jennifer M. George, Pages 26, 27, 174, 175
Continue Reading

Please join StudyMode to read the full document

You May Also Find These Documents Helpful

  • Essay on Project Management Case Study 3
  • Case Study unit 3 Essay
  • case study management Essay
  • Essay on Project Management Case Study 5
  • Operations management case study 1 Essay
  • Strategic Operations Management Case Study Essay
  • MGT140
  • Essay about Dragonair service management case study

Become a StudyMode Member

Sign Up - It's Free